Edna Bey

• Enhanced peer understanding by providing one-on-one mentoring and support.
• Developed strong relationships with mentees, fostering a positive learning environment.
• Assisted in the creation of individualized learning plans for each mentee, addressing their specific needs and goals.
• Met mentee formally, informally, in-person and virtually to offer support.

• Providing comprehensive care coordination, creating and attending life plan meetings. Distributing required paperwork from these meetings. Assisting families and individuals with obtaining new services. Working with OPWDD and various provider agencies. Using various tools to implement services needed for individuals such as CQL POMS, IAM, LCED, and DDP2. Maintaining monthly contact with individuals and /or families. Using person-centered approach in meetings and documents. Submitting all documentation in timely manner. Assisting families and individuals with maintaining benefits. Ensuring that all trainings are completed in timely manner.

• Enhanced client satisfaction by effectively coordinating Medicaid services and support.
• Streamlined service delivery for improved efficiency in managing client caseloads.
• Developed comprehensive care plans, ensuring appropriate allocation of resources for clients'' needs.
• Collaborated with healthcare providers to enhance the quality of care for Medicaid recipients.
• Provided ongoing case management support, addressing any concerns or changes in clients'' situations promptly.

• Continued implementation of supervising successful program. Coordinating staff coverage, interns/volunteers, two additional programs in Queens. Arranged coverage for vacationing staff. Assisted interns in completing special events required for internship. Monitored and conducted trainings. Continued with group work, and counseling. Was liaison to families and providers. Worked with specialty group. All administrative tasks: petty cash, auditing, budgets, and payroll.

• Managed 15 staff, 20 interns/ volunteers. Continued with group work, counseling, and specialty groups. Supervised assistant supervisor with two programs in Queens and part time staff. Worked with City Contracts, budget negotiations, staffing payroll, petty cash, monthly statistics, and auditing. Coordination and implementation of record keeping (participants and staff), staff meetings, and trainings.

Coordination and implementation of goals and record compliance for participants. Liaison with outside agencies, residences, and families. Supervision of 10 part time staff, 15 volunteers interns. Coordination and implementation of special events. Advocate and resource for participants and part time staff. Advisor for group of Learning Disabled adults who met monthly to discuss upcoming trips, and ideas. Currently working with group to develop CD-ROM geared towards helping individuals with developmental disabilities to improve their socialization skills. Continuing direct care, group work, and counseling as needed. Administrative responsibilities included petty cash submissions, budgets (staff salaries and other than personnel salaries - OTPS), ordering supplies, submitting bills for payment and payroll. Supervision of program for vacationing supervisor.

• Monitored expenditures and made revisions to budget to meet constraints
• Evaluated employee performance and coached and trained to improve weak areas

• Direct care, group and counseling work. Coordination and implementation of participant goals. Organize and implement activities within community. Submission of goals, curriculum plans, and case conference summaries. Trained in first aid and medication administration. Coordinate group coverage for vacationing staff.
• Developed monthly schedules and assignments for volunteer staff