Edna Brooks
Round Rock,TX
Summary
Experienced administrative assistant with 23 years of provided clerical support. Hardworking and passionate job seeker with strong organizational skills. Interested in entry-level mail processor position.
Overview
23
23
years of professional experience
Work History
Admin TechIII
Attorney General
Austin, Texas
10.1999 - Current
- Managed front desk operations, email correspondence, and handled incoming/outgoing mail and faxes.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing 100+ calls while recording accurate messages for distribution to office staff.
- Updated tracking spreadsheets with daily total of incoming offense reports, applications, medical bills, correspondence, and other documentation.
- Managed digital filing system by entering data and completing other clerical tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
Dime Box High School
Dime Box, TX06.1985
Skills
- Imaging
- Mail Sort and Distribution
- Data Entry
- Phone Customer Service
- Training New Hire
- Importing digital data from various sources (facsimiles, flash drives, CDs)
Timeline
Admin TechIII
Attorney General
10.1999 - Current
High School Diploma -
Dime Box High School
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