Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edna Brooks

Round Rock,TX

Summary

Experienced administrative assistant with 23 years of provided clerical support. Hardworking and passionate job seeker with strong organizational skills. Interested in entry-level mail processor position.

Overview

23
23
years of professional experience

Work History

Admin TechIII

Attorney General
Austin, Texas
10.1999 - Current
  • Managed front desk operations, email correspondence, and handled incoming/outgoing mail and faxes.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Answered and managed incoming and outgoing 100+ calls while recording accurate messages for distribution to office staff.
  • Updated tracking spreadsheets with daily total of incoming offense reports, applications, medical bills, correspondence, and other documentation.
  • Managed digital filing system by entering data and completing other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Education

High School Diploma -

Dime Box High School
Dime Box, TX
06.1985

Skills

  • Imaging
  • Mail Sort and Distribution
  • Data Entry
  • Phone Customer Service
  • Training New Hire
  • Importing digital data from various sources (facsimiles, flash drives, CDs)

Timeline

Admin TechIII

Attorney General
10.1999 - Current

High School Diploma -

Dime Box High School
Edna Brooks