Edna Davenport

• Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures for all 43 company communities.
• Ensured timely completion of mandatory training modules across all departments, emphasizing importance of adherence to legal requirements and corporate guidelines.
• Managed relationships with external auditors, facilitating smooth audit processes and timely resolutions of identified issues.
• Developed key performance indicators to measure effectiveness of compliance programs, driving continuous improvement efforts.

● Administered direct care and oversight for following vulnerable resident populations: elderly, disabled, intellectually and developmentally disabled, medically complex, and cognitively impaired.

● Promote philosophy, mission, and objectives of Company, within all areas of daily operations.

● Establish financial and program goals for community.

● Monitor and manage monthly budget

● Ensure safe, clean, and comfortable environment for patients, visitors, and staff.

● Recruit, hire and provide orientation/training for qualified staff to properly execute community programs and services.

● Develop retention programs to decrease turnover.

● Ensure that quality and appropriateness of patient care meets or exceeds company and industry standards; and ensure that all services comply with state and federal legal regulatory, accreditation and reimbursement guidelines.

● Follow regulatory guidelines for reporting incidents to proper company and agency authorities.

● Maintain all duties of LNHA/ Executive Director Services, listed above.

● Develop, implement, and educate nursing policies and procedures to reflect clinical practice consistent with Federal and State laws and regulations.

● Responsible for development of and maintenance of nursing service objectives and standards of practice.

● Oversaw and ensured all tasks and responsibilities of Nursing Department follow State and Federal guidelines.

● Ensures and oversaw implementation of all nursing services and standards for entire facility, including 15 bed ventilator unit.

● Participate in admission screening for prospective residents.

● Maintain sound customer service principles to respond to customer concerns of residents and families.

● Manages personnel, fiscal, and supply resources of Nursing Services Department.

● Manages state survey process and complaint survey investigations.

● Supervise all nursing personnel in conjunction with interviewing, hiring, terminating, and directing work; rewarding and disciplining employees and addressing any concerns and problems.

• Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
• Ensured timely completion of mandatory training modules across all departments, emphasizing importance of adherence to legal requirements and corporate guidelines.
• Managed relationships with external auditors, facilitating smooth audit processes and timely resolutions of identified issues.
• Developed key performance indicators to measure effectiveness of compliance programs, driving continuous improvement efforts.

• CNA duties from 2002-2004
• Dementia Unit Activities Coordinator 2004-2006
• Charge Nurse 2006-2008
• Unit Manager Duties 2008-2009
• RN Case Manager Duties 2009-2010
• Assistant Director of Nursing 2010-2011.