Edna D. Guerrero
Suisun,CA
Summary
Accomplished healthcare professional with expertise in manufacturing, laboratory, and customer service. Recognized for improving operational procedures and producing error-free projects/documents. Exceptional multitasking skills with a focus on priority assignments. Known for delivering exceptional service and establishing a reputation for excellence. Proven ability to adapt quickly and deliver results efficiently.
Overview
2026
2026
years of professional experience
Work History
Internship Student
Region Medical Center
- Prepare chemical solutions, reagents and specimens for microscopic examination
- Conduct lab test in the areas of Hematology, Clinical Microscopy, Serology and Immunology, Clinical Chemistry, Blood Banking and Histopathology and Microbiology
Laboratory Generalist Medical
Clinical Laboratory Generalist-IRL
02.2022 - Current
- Performs all assigned duties in compliance with internal SOPs and external regulations
- Brings compliance issues to the attention of management
- Provide value for the customer by supporting departmental and individual goal achievement, effective communication, process improvement and compliance
- Demonstrate respect for all team members by seeking input on processes and problem solving, communicating key information, collaborative teamwork and supporting a culture of diversity
- Maintains good attendance and punctuality per the absence policy
- Maintains accurate records and documentation
- Ensure maintenance of donor, patient and employee confidentiality
- Performs preparation and prequalification of reagents and routine testing of biological samples
- Performs routine maintenance on equipment and identifies equipment malfunctions and notifies appropriate personnel
- Performs equipment calibration
- Assists with monitoring supply and reagent levels and notifies appropriate personnel when new supplies are needed
- Maintains the cleanliness of equipment and work areas
- Adheres to safety guidelines
- Assists process improvement teams, as required
- Preparation of blood products/components including irradiation, pooling
- Participates in inventory management including blood product issuing
- Performs all other duties, at the discretion of management, as assigned
- Managed inventory of laboratory supplies, reducing waste and ensuring necessary resources were always available for use.
- Supported grant proposal efforts by providing relevant data, contributing to successful funding for research projects.
- Assisted in the validation of new methods and procedures, contributing to improved testing accuracy.
- Implemented quality control measures to ensure reliability of test results across various analyses performed in the lab setting.
- Performed regular maintenance on lab equipment, prolonging lifespan and minimizing costly repairs.
Hospital Services Technician III
Vitalant Blood Services
01.2020 - 01.2022
- Performed Order management/ Customer Service for over 50 Hospital clients in Northern California
- Maintained positive and professional communications, both internally as well as externally to provide regular product/service information and follow-up; promote teamwork
- Developed customer service measurement methods
- Tracks and reports results to management and customers
- Maintained good attendance and punctuality per the absence policy
- Reviewed and evaluated production and Order fulfillment and quality control records (e.g
- Component preparation, labeling, and storage)
- Developed and delivered technical, scientific, and administrative presentations
- Investigated and resolved hospital shipment problems
- Receive, investigate and communicate related to customer concerns; complete customer concern documentation accurately and timely, then forward to appropriate individual(s) for follow-up/review
- Executed record retention management with a system for regulated and non-regulated procurement documents
- Maintained accurate, legible, and complete manufacturing department records
Laboratory Technician II
Vitalant
11.2016 - 01.2020
- Perform all assigned duties in compliance with internal SOP’s and external regulations and bring compliance issues to the attention of management
- Assure quality customer service to all customers
- Prepare all blood components including centrifugation, separation, freezing, thawing, washing, storage, sterile docking, transformation and filtration
- Perform bacterial testing of platelet components
- Assure product quality, volume and assay requirements, appearance and time requirements
- Maintain accurate records and computer entry for component production
- Perform receipt of freshly drawn units and samples and unpack, evaluate, and route samples for accessioning
- Perform labelling of routine and special components, and quarantine of unacceptable components
- Maintain equipment and work areas as assigned
Education
Bachelor of Science - Medical Technologist
University Of Baguio
Skills
- Ability to work effectively with all levels of staff and management and provide consistently high levels of customer service
- Excellent written, verbal, and presentation skills
- Ability to be self-motivated and work independently
- Demonstrated ability to analyze technical processes and resolve client inquiries
- Highly organized and detail oriented; accurate and timely
- Excellent planning, organizational, analytical, problem solving and prioritizing skills
- Ability to plan and organize a diversified and heavy workload
Timeline
Laboratory Generalist Medical
Clinical Laboratory Generalist-IRL
02.2022 - Current
Hospital Services Technician III
Vitalant Blood Services
01.2020 - 01.2022
Laboratory Technician II
Vitalant
11.2016 - 01.2020
Internship Student
Region Medical Center
Bachelor of Science - Medical Technologist
University Of Baguio
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