Edna Godwin
Whigham,GA
Summary
Accomplished Office Manager with a proven track record at Cairo IGA, enhancing operational efficiency and customer satisfaction. Expert in office management and customer service, demonstrated through streamlined organizational strategies and effective client relations. Skilled in payroll processing and staff training, significantly improving workplace productivity and team morale. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated customer expertise, including competitive offerings, pricing, and market positioning.
Overview
12
12
years of professional experience
Work History
Office Manager
Cairo IGA
04.2019 - 05.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Store deposit/Cash handling
- All new hire paperwork
Cashier
Harvey Supermarket
04.2016 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Store Manager
Family Dollar
05.2012 - 03.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Supervised guests at front counter, answering questions regarding products.
- Excellent Customer Service
Education
High School Diploma -
Pelham High School
Pelham, GA06.1974
Skills
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Customer Relations
- Payroll Processing
- Scheduling
- Employee Training
- Staff hiring
Timeline
Office Manager
Cairo IGA
04.2019 - 05.2024
Cashier
Harvey Supermarket
04.2016 - 06.2019
Store Manager
Family Dollar
05.2012 - 03.2019
High School Diploma -
Pelham High School
Similar Profiles
AHMED BAHAAAHMED BAHAA
TRADE COORDINATOR at KIDZANIA CAIRO, CAIROTRADE COORDINATOR at KIDZANIA CAIRO, CAIRO
Ahmed AbozaidAhmed Abozaid
Customer Service Manager at RATP Dev Mobility CairoCustomer Service Manager at RATP Dev Mobility Cairo
Mostafa ALYMostafa ALY
Line Manager at RATP Dev Mobility CairoLine Manager at RATP Dev Mobility Cairo
Bryan HollingsworthBryan Hollingsworth
Construction Manager at Advantage Steel ErectorsConstruction Manager at Advantage Steel Erectors
Jeffery CarterJeffery Carter
General Laborer at Genie CompanyGeneral Laborer at Genie Company