Edna J. Cuellar
QUALITY ASSURANCE SPECIALIST
El Monte,CA
Summary
Obtain a position in a leading company where I can perform personal and professional skills in areas such as, manufacturing, quality assurance, shipping/logistic that I have developed thus far.
Quality assurance professional with strong background in ensuring product integrity and compliance with industry standards. Skilled in conducting thorough inspections, implementing effective quality control processes, and collaborating with teams to achieve optimal results. Reliable, adaptable, and focused on continuous improvement and delivering high-quality outcomes.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Quality Control Associate
Levi’s & Co. / Beyond Yoga
05.2022 - Current
- Inspecting BY merchandise of women’s, men’s and toddler wearing apparel in its different production phases: Full Size Run, Top of Production Samples, In-Line Inspections, Final Inspections and DC inspections.
- Focused on Direct-to-Consumer approach, making sure company’s quality standards are met by their different sewing contractors.
- Reporting on a daily basis major quality issues, attending QC meetings and discussing new seasonal styles.
Part Time - Sales Associate
SKECHERS Factory Outlet
05.2024 - 10.2024
- Enhanced customer engagement through personalized service and product recommendations.
- Collaborated with team members to improve sales strategies and enhance customer experiences.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Plant Operations Coordinator
BIA (Bedding Industry of America)
05.2021 - 02.2022
- Director of production assistant overseeing purchasing, Fire Retardant tracking, sorting out schedules to different production areas such as sewing, build-up and shipping.
- Executing daily production reports, attending meetings and assisting in logistic area.
Production Coordinator
Visionary Sleep / Restonic
02.2021 - 05.2021
- Safety & Quality Assurance
- Assisting in purchasing, daily cycle count and inventory control.
- Performing daily teardown inspections, inline and final inspections in Scott Living/Restonic brands.
Assistant General Manager
Southendland Sleep Co. (Saatva, Intellibed, Englander brands)
06.2020 - 11.2020
- In charge of all operations of production floor. Reporting and planning directly with GM
- Enhancing production procedures with a mindset of continuous improvement per each department.
- Implementing new processes to increase productivity and removing unnecessary steps that could potentially decrease it.
- Sorting bulk production tickets and law tags to be distributed individually to each department according to shipping priority.
- Coaching key employees to be leaders in their department, encouraging an overall spirit of teamwork rather than individuality.
- Interviewing potential candidates for all departments as well as training new hires to work in their department.
- Delivering appropriate disciplinary actions to unruly, tardy, or inefficient employees.
- Maintaining and improving quality standards across all departments. Special attention to the overall appearance of the beds as finished products and to maintain the structural integrity of the product to be premium and long lasting.
- Managing and supervising plant mechanic in his everyday activities, to prioritize, to receive/order parts and tools etc.
Plant Manager - Production Supervisor
Sound Sleep Products Co. (Saatva, OMC, Restonic, Eclipse Int’l brands)
03.2020 - 06.2020
- Supervising all department as Spring, lamination, sewing, building, QC and shipping area, on a daily production bedding process:
- Work with designer to produce floor models, showrooms samples according to high quality standards and customer requirements.
- Leading departments supervisors to meet production goals and follow company’s strategies and standards.
- Implementing new production procedures and methods to raise quality standards.
- Follow up with all departments throughout the day to meet 100% delivery schedule.
Plant Manager - Production Supervisor
Oregon Mattress Acquisition Co. (OMC, Restonic, Scott Living brands)
02.2016 - 03.2020
- Supervising daily basis production of bed making process:
- Floor models follow up
- Seamstress procedures
- Ensure final product meets high quality standards
- Setting up daily production schedules/deliveries
- Setting up employee schedules
- Hiring, discipline and firing process
- Employee performance appraisal
- Making sure safety regulations were put in place and followed.
Pacifico Logistic Agent
Honducargo (CEVA Logistic)
07.2013 - 03.2015
- Perform logistic sales, southbound and northbound ocean and air shipments worldwide, Supply chain Management, ground shipments in Meso-America. Customer service focused on company´s goals.
- FAMILY Business: As merchandising agent. August 2012 thru June 2013
Quality Control Supervisor at QNW FACTORY
GURU KNITS INC. for account (JONES NEW YORK, Ann Klein, Polo Ralph Lauren)
05.2012 - 08.2012
- Perform quality control inspection on Jones Apparel Group knitwear products (Woman, Missy & Petite styles) during selected phases of the production process
- Train and supervise involved people (120) with Customer´s QA Manual.
- Perform pre-production meetings, Fit garments, Cutting & Pattern, Sewing Line, Printing, Top of production, packing and final inspections, Production Tracking, delivery and export reports.
Quality Control Supervisor at Hong Ho factory
The Jones Group (JONES NEW YORK, Tommy Bahama, Polo Ralph Lauren, Ann Klein)
04.2006 - 05.2011
- Perform quality control inspection on Jones Apparel Group knitwear products (Woman, Missy & Petite styles) during selected phases of the production process listed as follows:
- Run Certification Program of Quality Assurance (3 years in process to be complete)
- Train and supervise involved people (375) to perform certified program at manufacturing facilities
- Perform pre-production meetings to approve coming styles, Cutting & Pattern, Sewing Line, Printing, Top of Production, Packing and final inspections (performed in factory’s facilities)
- Production Tracking, delivery reports, Coordinate monthly deliveries.
Field Inspector Specialist for Polo Jeans Co.
JONES APPAREL GROUP
04.2003 - 04.2006
- Perform quality control inspection on Jones Apparel Group knitwear products (Women’s/Men’s styles) during selected phases of the production process listed as follows:
- In Line Inspections (performed in factory’s sewing room and contractors)
- Print Inspection, embroidery, top of production insp. (performed in company’s facilities and contractors)
- Packing and final Inspection (performed in company’s facilities)
- Production Track, delivery reports.
Sales Representative- Sales Director
Rex International – Bax Global Honduras
01.2001 - 03.2003
- Supervise sales department to achieve company´s goals.
- Develop sales strategies to get target accounts.
- Coordinate with salespeople and visit customers on a timely basis.
- Encourage sales personnel to increase sales by developing persuasive selling skills.
- Attend logistic meetings focused on customer needs.
- Prepare weekly and monthly selling reports.
- Coordinate traffic control of Air and Ocean Shipments.
- 2 people in charge
Education
Business Administration & Marketing
UNIVERSIDAD TECNOLÓGICA DE HONDURAS
Executive Bilingual Secretary - undefined
Centro Cultural Sampedrano
Skills
- CITRIX JAG design system proficiency
- Skilled in MS Office applications
- Fluent in English and Spanish
- Skilled in operating industrial sewing equipment
- Quality assurance expertise
- Client-centric approach
- Quality improvement processes
- Analytical methods
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
Accomplishments
- Achieved 98% AQL by completing Quality Assurance Certification Program in three years term with accuracy and efficiency.
- Collaborated with team of 8 QA in the development of External Quality Department.
- Supervised team of 12 QA staff members.
- Documented and resolved low productivity levels which led to company's achieved goals.
Certification
- Human Resources Seminary, 2019, Portland, OR
- Training, Antex Mills, Factory-knitting Processes. LA, CA. July, 2012.
- QTC - Quality Technician Certification - Jones Apparel Group. 2003
- Certified Sales Advantage & Sales Business Strategies, Dale Carnegie - 6 months 2001.
Courses and Training
- Labor Training
- Training at Antex Mills cotton fabric Factory-knitting process.LA, CA. July, 2012.
- Quality Certification Program, JAG warehouse, Nashville, TN July 2008 (1 week)
- Jones Designers and Quality management Orientation, NY-NJ, January 2007 (1 week)
- Field Auditor Quality Standards & Systems training, NYC-NJ, Bristol PA & Nashville, TN warehouses, El Paso Texas May 2003 (3 weeks)
- A week Sales Latin America training at Bax Global Miami (March 2001)
- A week Sales Central America training at Rex Int’l-Bax Global Costa Rica (February 2002)
- Human Relations, Centro Cultural Sampedrano
- Leader’s empowerment, Universidad Tecnológica de Honduras
- Sales Advantage & Sales Development business Strategies, Dale Carnegie (6 months, 2001) Won 1st. place.
- Goals Course, Dale Carnegie, (1 week, 2002)
- Converting Apathy into Enthusiasm, Dale Carnegie (a day 2002)
- Leader Training, Universidad Tecnológica de Honduras.
- Human Resources’ Seminary, 2019 Portland, Oregon.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Part Time - Sales Associate
SKECHERS Factory Outlet
05.2024 - 10.2024
Quality Control Associate
Levi’s & Co. / Beyond Yoga
05.2022 - Current
Plant Operations Coordinator
BIA (Bedding Industry of America)
05.2021 - 02.2022
Production Coordinator
Visionary Sleep / Restonic
02.2021 - 05.2021
Assistant General Manager
Southendland Sleep Co. (Saatva, Intellibed, Englander brands)
06.2020 - 11.2020
Plant Manager - Production Supervisor
Sound Sleep Products Co. (Saatva, OMC, Restonic, Eclipse Int’l brands)
03.2020 - 06.2020
Plant Manager - Production Supervisor
Oregon Mattress Acquisition Co. (OMC, Restonic, Scott Living brands)
02.2016 - 03.2020
Pacifico Logistic Agent
Honducargo (CEVA Logistic)
07.2013 - 03.2015
Quality Control Supervisor at QNW FACTORY
GURU KNITS INC. for account (JONES NEW YORK, Ann Klein, Polo Ralph Lauren)
05.2012 - 08.2012
Quality Control Supervisor at Hong Ho factory
The Jones Group (JONES NEW YORK, Tommy Bahama, Polo Ralph Lauren, Ann Klein)
04.2006 - 05.2011
Field Inspector Specialist for Polo Jeans Co.
JONES APPAREL GROUP
04.2003 - 04.2006
Sales Representative- Sales Director
Rex International – Bax Global Honduras
01.2001 - 03.2003
Executive Bilingual Secretary - undefined
Centro Cultural Sampedrano
Business Administration & Marketing
UNIVERSIDAD TECNOLÓGICA DE HONDURAS
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