Edna Massaley
Rockford,MN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
Work History
Ops Manager
CVS HEALTH CORPORATION
09.1996 - Current
Operating entire store
Cash Management
CFR Operation
Communication with staff
HR Duties
Building Customers Relations
Customer Services
Helping RX Team
Helping with Stocking
Problem Solving
Knowledge of Healthcare Operations and Processes
proficiency in Microsoft Office suite and word
Education
High School Diploma -
ST John High School
Cape Mount, LiberiaSkills
- Data Analysis
- Cost Control
- Inventory Management
- Administrative Management
- Employee Development
- Customer Service Management
- Financial Oversight
- Customer Retention
Timeline
Ops Manager
CVS HEALTH CORPORATION
09.1996 - Current
High School Diploma -
ST John High School
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