EDNA MURDOCH
Summary
INVENTORY CLERK AREA OF FOCUS: Highly organized, dedicated, and multifaceted individual, offering proven background in inventory control, material and equipment handling, and order filling. Skilled at maintaining sufficient stock levels, as well as identifying and resolving inventory discrepancies. Effective at reviewing invoice details, inspecting merchandise for defects, and resolving receiving issues. Equipped with strong work ethic along with interpersonal and communication skills in establishing and maintaining rapport with all levels of individuals. Proficient with Microsoft Office applications. CORE COMPETENCIES Inventory Management Loading and Unloading Stocks Product Sorting and Transportation Supplies Receipts and Distribution Time Management Supplier and Vendor Relations
Overview
26
26
years of professional experience
4
4
Certifications
Work History
Production Assembler
Onin/Herbalife
Warsaw, VA
09.2021 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Inspected equipment and conducted basic repairs to keep machinery operational.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Verified part numbers and placed parts in appropriate shipping containers.
- Completed tasks on time to meet quality and safety standards.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Monitored inventory, keeping necessary supplies on hand.
- Trained new assembly personnel on proper use of equipment.
- Trained new team members by relaying information on company procedures and safety requirements.
- Operated production machinery safely to reduce workplace accidents.
Personal Support Coach
Spring Dell Center
LaPlata, MD
02.2020 - 08.2021
Inventory Clerk
Ourisman Chevrolet
Marlow Heights, MD
10.2017 - 01.2019
- Hold responsibility in scanning all merchandise through inventory tracking systems
- Sorting items based on location
- Comparing bill of lading to invoices
- Apply keen attention to details in inspecting merchandise for defects or damage
- Repacking damage items for return
- Keep all the warranty parts stored until removed by the general manager
- Handle set ups, deletions, and changes of part number
- Ensure the accuracy of inventory by performing bin check
- Take charge of maintaining the cleanliness of all areas
- Proficiently operate pallet jacks, gazelles, and u boats in unloading stock in truck
Laborer
Temporary Solutions
Fredericksburg, VA
08.2015 - 07.2017
- Provided support in receiving and stocking products
- Efficiently performed various laborer responsibilities including palletizing totes after cleaning
- Cutting styrofoam pieces using wire cutter guide
- Packaging pieces for delivery
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Used pallet jacks in transporting products in the warehouse
Parts Puller
Ourisman Chevrolet
Marlow Heights, MD
12.2014 - 07.2015
- Reviewed orders in verifying merchandise based on catalog numbers, sizes, colors, and quantities
- Gathered all merchandise from bins or shelves
- Moved merchandise from conveyors to wrapping stations
- Assumed responsibility in completing order receipts
- Requesting additional materials, supplies, and equipment when necessary
- Assisted with inventory control with cycle counting.
- Kept work areas neat, clean and free from debris.
Customer Service Associate
Wawa
White Plains, MD
06.2010 - 12.2014
- Offered advice and assistance to customers, paying attention to special needs or wants
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Informed customers about special promotions and provided detailed information for various products.
- Increased revenue by cross-selling and upselling products and services.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Provided training and support to new associates to help provide high-quality customer service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Cross-trained and backed up other customer service managers.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Exhibited high energy and professionalism when dealing with clients and staff.
Vocational Training Specialist
Spring Dell Center
LaPlata, MD
09.1997 - 03.2001
Skills
Utilization reporting
Order picking and processing
RFID tracking
Tagging procedures
Database Management
Operations
Audit processes
Shipping and receiving
Vendor management
Inventory counts
Merchandising
Certification
Communication Skills for DSP's
Timeline
Community and Employment Coaching
02-2023
Production Assembler
Onin/Herbalife
09.2021 - 05.2023
Emergency Action Plan
02-2021
Fire Safety
02-2021
Communication Skills for DSP's
02-2020
Personal Support Coach
Spring Dell Center
02.2020 - 08.2021
Inventory Clerk
Ourisman Chevrolet
10.2017 - 01.2019
Laborer
Temporary Solutions
08.2015 - 07.2017
Parts Puller
Ourisman Chevrolet
12.2014 - 07.2015
Customer Service Associate
Wawa
06.2010 - 12.2014
Vocational Training Specialist
Spring Dell Center
09.1997 - 03.2001