Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Edna Ortiz Cruz

San Diego,CA

Summary

Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. Reliable Warehouse Assistant with 2 years of experience managing shipping, receiving and inventory operations. Excellent record of success in inventory audits and product staging. Dedicated to accurate record-keeping, worksite safety and timely issue resolution.

Overview

6
6
years of professional experience

Work History

Warehouse Worker

1st Coast Cargo
02.2023 - Current
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues or discrepancies as needed.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted in receiving, stocking and distribution of merchandise.

Sales Associate

New York & Company
03.2019 - 05.2021
  • Engaged with customers to build rapport and loyalty.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Coordinator

Marshalls
11.2017 - 08.2018
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Created effective marketing and trade show material to educate and engage prospective clients in [Product or Service] offerings.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Collaborated with cross-functional teams to deliver successful product implementations.
  • Received and organized vendors samples for use by sales team.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Approached every question or concern with calm and level-headed approach.
  • Engaged with customers to build rapport and loyalty.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Education

GED -

Inter American University of Puerto Rico Guayama
Guayama, PR
08.2012

High School Diploma -

Francisco A Garcia Boyrie
Guayama, Puerto Rico
05.2011

Skills

  • Deadline Adherence
  • Willing to Learn
  • Lifting and sorting
  • Pallet Jacks
  • Order picking and processing
  • Order Management
  • Storage Organization

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

1st Coast Cargo
02.2023 - Current

Sales Associate

New York & Company
03.2019 - 05.2021

Sales Coordinator

Marshalls
11.2017 - 08.2018

GED -

Inter American University of Puerto Rico Guayama

High School Diploma -

Francisco A Garcia Boyrie

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Edna Ortiz Cruz