Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edna Pond

Petersburg,VA

Summary

Dynamic and customer-focused professional with extensive experience at The Home Depot Inc. Proven ability in plant health management and pest control, enhancing customer satisfaction through effective communication and relationship building. Recognized for achieving sales goals while maintaining a clean and organized environment, fostering a welcoming shopping experience.

Overview

2
2
years of professional experience

Work History

Lawn and Garden Associate

The Home Depot Inc
04.2025 - Current
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Helped customers choose optimal trees, shrubs, and flowers based on current needs.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Revamped garden center to feature trending seasonal plants.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Promoted additional products such as potting soil and fertilizers to increase per-customer sales.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Painter Laborer

J R Contracting
06.2024 - 12.2024
  • Used sandpaper, scrapers, grinders, and steel wool to smooth surfaces.
  • Applied primers or sealers to prepare new surfaces such as bare wood or metal, for finish coats.
  • Painted surfaces using brushes, spray guns, and paint rollers.
  • Protected surfaces from damage and spills by using drop cloths prior to and during painting.

Paint Associate

The Home Depot Inc
05.2023 - 03.2024
  • Located merchandise in store for consumers and demonstrated usage of tools and prep items.
  • Offered color matching expertise and paint product selection advice to assist customers with paint choice.
  • Evaluated weekly performance to maintain sales goals and drive productivity levels.
  • Displayed color selection using intriguing and creative displays of swatches, painted pieces and sample books.

Education

Technical Degree - Cosmetology

Richmond Technical Center
Richmond, VA
11.2006

High School Diploma - Advanced Studies Diploma

Linden High School
Linden, MI
06.1999

Skills

  • Soil analysis
  • Power equipment operation
  • First aid training
  • Pest control
  • Plant propagation
  • Plant disease diagnosis
  • Plant watering
  • Garden maintenance
  • Floral arrangement
  • Gardening products
  • Manage inventory
  • Organization
  • Merchandise products
  • Customer needs assessment
  • Telephone etiquette
  • Sales techniques
  • Effective communication
  • Analytical thinking
  • Multitasking Abilities
  • Team cooperation
  • Visual merchandising
  • Safety and cleanliness standards
  • Engaging with diverse customers
  • Sales training
  • Marketing strategies
  • Adaptability
  • Ability to lift 40 pounds
  • Customer service
  • Display design
  • Order fulfillment
  • Attention to detail
  • Brand promotion
  • Goal setting
  • Positive customer engagement
  • Complaint handling
  • Problem-solving
  • Friendly and helpful
  • Merchandising and display
  • Store policies and procedures
  • Relationship building
  • Sales and promotions
  • Merchandise recommendations
  • Excellent communication
  • Teamwork
  • Honest and dependable
  • Cleaning and sanitizing
  • Trend awareness
  • Flexible hours
  • Teamwork and collaboration
  • Continuous improvement
  • Product merchandising
  • Analytical skills
  • Customer assistance
  • Merchandise displays
  • Problem-solving abilities
  • Meeting sales goals
  • Product promotion
  • Verbal and written communication
  • POS software
  • Product and service sales
  • Conflict resolution
  • Customer retention
  • Reliability
  • Sales goals achievement
  • Time management
  • Point of sale systems
  • Professional demeanor

Timeline

Lawn and Garden Associate

The Home Depot Inc
04.2025 - Current

Painter Laborer

J R Contracting
06.2024 - 12.2024

Paint Associate

The Home Depot Inc
05.2023 - 03.2024

Technical Degree - Cosmetology

Richmond Technical Center

High School Diploma - Advanced Studies Diploma

Linden High School

Similar Profiles

CREATE PROFILE