EDNA RIOS
Louisville,KY
Summary
Accomplished leader with a 14-year track record of successfully leading operations, driving sales, and strategizing excellent service delivery. Specializes in the hospitality, retail, and M&L verticals. Seeking an ideal position to leverage strengths and skills for a positive impact on the team and fulfill a strong sense of purpose. Motivated by opportunities for advancement and eager to contribute to the growth and success of the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Market Manager
Manpower Group
01.2023 - Current
- Supervised operations of recruitment teams at numerous offices statewide in KY
- Prepared annual budget and forecasts as well as managed and spoke to P&L.
- Generated a revenue increase exceeding 50% from $2.3MM in 2022 to $4.6MM in 2023.
- Drive revenue growth by implementing practical networking techniques to both prospecting and recruiting.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Streamlined internal processes, enhancing operational efficiency and reducing costs to optimize ROI
- Analyzed competitor strategies and developed countermeasures to maintain a competitive advantage.
- Enhanced product offerings by collaborating with cross-functional teams to identify gaps in the market.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Drove customer satisfaction improvements through the implementation of effective feedback mechanisms and prompt issue resolution.
Talent Consultant Manager
Adecco USA
11.2020 - 12.2022
- Directed operations of an annual $19.8MM book of business effectively.
- Guided and trained a team of 10 across 6 Kentucky branches to achieve 5% sales growth.
- Developed service delivery plans for high-profile accounts like Jim Beam, UPS, and Cintas.
- Mentored and guided two direct reports to achieve promotions in under a year.
- Directed national account implementations, developing solutions to address pain points.
- Oversaw P&L to enhance profitability.
- Assisted Director with management of changes, remote tasks and complex projects.
- Managed hiring processes and trained recruiters within the region.
- Enhanced new hire quality through refined job descriptions.
- Managed a high-performing talent acquisition team, fostering professional development opportunities, setting performance goals, and providing continuous support for success.
Branch Manager
PeopleReady A TrueBlue Company
04.2019 - 04.2020
- Honored as recipient of the company's highest accolade, Circle of Excellence Triple Crown and NOI.
- Managed a team of up to 7 direct reports to the successful execution of 39% sales growth and 87% NOI grow OPY
- Generated $778K in Net Operating Income at year end for 2018 and 2019.
- Directed the execution of renowned hospitality events, including Derby 2019 and ForeCastle.
- Accelerated the promotion process for three direct reports after taking leadership.
- Assisted Market Manager with change management, remote coverage and complex projects.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Market Recruiting Manager
Labor Ready A TrueBlue Company
02.2015 - 07.2019
- Headed a market team of 10 branches focusing on tailored recruitment strategies based on customer requirements.
- Facilitated conflict resolution, enhancing collaboration between sales and operations teams.
- Directed and managed the integration of new temporary staff.
- Conducted quarterly and monthly recruiting training to ensure best practices.
- Collaborated with field leaders to identify and resolve order fulfillment gaps.
- Developed and managed both internal and external employee engagement programs/surveys/tracking to increase retention
- Developed strong candidate pipelines by leveraging social media, job boards, and networking events.
- Established structured interview processes that yielded higher-quality hires while minimizing bias in candidate evaluations.
Solutions Deployment Group Manager
Staff Management/SMX A Trueblue Company
02.2014 - 02.2015
- Led and executed new on-site projects, encompassing design, layout, recruiting onsite team, and transitioning contingent workforce.
- Led team of 8 staffing specialists.
- Oversaw recruiting, service, and operational delivery through on-site evaluations, job fairs, internal audits, and customer feedback.
- Reported progress to executive team on a daily and weekly basis.
- Conducted nationwide travel for business needs.
- Enhanced communication procedures for customers, incorporating KPI monitoring and delivery.
- Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
Account Sales Representative/Operator
Spartan Staffing A TrueBlue Company
11.2008 - 02.2014
- Executed comprehensive sales processes in manufacturing and light industrial sectors to boost revenue.
- Collaborated with branch team to tailor customer-specific service and recruitment strategies.
- Maintained a sustainable gross margin of 23.8% and managed a 2.8 MM book of business
- Provided branch coverage when necessary while aiding in interviews, screening activities and operational duties.
- Established credibility with clients by showcasing extensive expertise and commitment.
- Conducted product training, demonstrations and branding efforts to drive revenue growth.
- Analyzed customer purchasing patterns, market conditions, and competitor activities to modify strategies and attain sales targets.
- Enhanced product knowledge through continued education on industry trends, technology advancements, and competitor offerings.
Education
Associate of Arts - Business Administration
Penn Valley Community College
Kansas City, MOSkills
- Effective Leadership
- Strong sense of urgency
- Positive
- High volume and specialized Recruiting
- Relationship building and expansion
- Business Development
- Community Relations
- Revenue Generation
- Sales operations
- New product launch
- Strategic planning
Certification
- OSHA 10 Certificate
- Hospitality BOH Certification
Languages
Spanish
Native or Bilingual
Timeline
Market Manager
Manpower Group
01.2023 - Current
Talent Consultant Manager
Adecco USA
11.2020 - 12.2022
Branch Manager
PeopleReady A TrueBlue Company
04.2019 - 04.2020
Market Recruiting Manager
Labor Ready A TrueBlue Company
02.2015 - 07.2019
Solutions Deployment Group Manager
Staff Management/SMX A Trueblue Company
02.2014 - 02.2015
Account Sales Representative/Operator
Spartan Staffing A TrueBlue Company
11.2008 - 02.2014
- OSHA 10 Certificate
- Hospitality BOH Certification
Associate of Arts - Business Administration
Penn Valley Community College
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