Summary
Work History
Education
Skills
Timeline
Generic

Edna Rose

Salineville,OH

Summary

Energetic Customer Service Representative with 4+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.

Work History

City Employee

City Of Mingo
Mingo Junction , OH
  • Customer Service
  • Received calls to pay bills
  • Paid customer balances
  • Kept record of all paid/ unpaid balances
  • Interacted with customers

Office Clerk

Service Link
Aliquippa , PA
  • Input information into company system
  • Prepared papers to be delivered to correct department
  • Received phone calls on specific paperwork
  • Customer Service

Customer Service

Dollar General
Salineville , OH
  • Customer Service
  • Checked customers out
  • Fixing issues the customer may have
  • Answering phone calls about merchandise offered


Education

Associate of Science - Science

Eastern Gateway Community College
Steubenville, OH

Skills

  • Excellent Communication
  • Dependable and Responsible
  • Decision Making
  • Critical Thinking
  • Active Listening
  • Data Entry
  • Self-Motivated
  • Good Telephone Etiquette
  • MS Office
  • Written Communication
  • Clerical Support

Timeline

City Employee

City Of Mingo

Office Clerk

Service Link

Customer Service

Dollar General

Associate of Science - Science

Eastern Gateway Community College
Edna Rose