Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edna Santos Oliveira

West Haven

Summary

Adept Dog Groomer with a proven track record at Petco, showcasing exceptional animal handling expertise and customer service skills. Excelled in creating stress-free environments for pets, leveraging advanced grooming techniques for diverse breeds, and building strong client relationships. Achieved high customer satisfaction through meticulous attention to pet care, safety, and hygiene. Demonstrates continuous learning and professional ethics in all grooming endeavors.

Enthusiastic Pet Care Associate determined to work hard in fast-paced environments. Team-driven and compassionate towards all animals. Ready to tackle new challenges and create personalized play sessions in animal-focused role.

Friendly and compassionate with natural ability to connect with animals and create calm environment. Understands importance of proper grooming techniques and hygiene, with skills in handling and caring for pets. Committed to enhancing well-being and appearance of each pet.

Overview

1
1
year of professional experience

Work History

Dog Groomer

Petco
07.2023 - 12.2024
  • Utilized advanced techniques to manage difficult animals, fostering a stress-free environment.
  • Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
  • Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Documented animals' weight, size and condition in computer system for review by senior staff.

Education

Administrative And Financial Assistance - Business Administration

Elite Treinamentos
Campinas Brazil
05.2016

Human Resources - Human Resources Management

Human Resources Assistance
Senai Pauli Is Brazil
08.2015

Personal Department Assistant - Accounting

Senai
São Paulo Brazil
06.2014

Bath And Groomer - Animal Health

Canine Aesthetics School Republic of Dogs
São Paulo Brazil
06.2013

High School Diploma - Personal Department

Brazil
São Paulo Brazil
05.2012

Skills

  • Patience and empathy
  • Animal handling expertise
  • Relationship building
  • Customer service
  • Appointment scheduling
  • Reliability and punctuality
  • Pet grooming techniques
  • Nail trimming
  • Ear cleaning techniques
  • Paw pad care
  • Continuous learning attitude
  • Clipper proficiency
  • Scissor skills
  • Grooming best practices
  • Safe nail trimming
  • Professionalism and ethics

Languages

Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Dog Groomer

Petco
07.2023 - 12.2024

Administrative And Financial Assistance - Business Administration

Elite Treinamentos

Human Resources - Human Resources Management

Human Resources Assistance

Personal Department Assistant - Accounting

Senai

Bath And Groomer - Animal Health

Canine Aesthetics School Republic of Dogs

High School Diploma - Personal Department

Brazil
Edna Santos Oliveira