Edna Young
Goodyear,AZ
Summary
Dynamic Office Manager with a proven track record at Martell Electric LLC, enhancing operational efficiency and reducing costs through strategic vendor negotiations. Skilled in payroll processing and financial tracking, I foster a collaborative work environment while ensuring compliance and confidentiality. Committed to optimizing workflows and supporting team success through effective administrative oversight.
Qualified Administrative Assistant with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Office Manager - Temporary
Martell Electric LLC
06.2024 - 08.2024
- Completed bi-weekly payroll for 20 employees.
- Monitored front areas so that questions could be promptly addressed.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Researched tools and software to improve office efficiency and workflow management.
- Developed rapport with vendors to facilitate timely service delivery and support operations.
- Contributed to onboarding processes by preparing workspace and materials for new hires.
- Implemented filing systems for efficient document retrieval and organization.
- Maintained office supplies inventory, ensuring availability for staff needs.
Volunteer Clerical Assistant
St. Margaret's Center
05.2019 - 04.2020
- Updated and maintained databases with accurate information, promoting data integrity and reliability.
- Ensured timely completion of assigned tasks by coordinating schedules and deadlines with team members.
- Improved workflow processes through regular review and updating of procedural documentation.
- Contributed to a positive work environment by collaborating effectively with colleagues on various projects.
- Enhanced office efficiency by organizing and maintaining accurate filing systems.
- Provided exceptional customer service to visitors, addressing concerns and providing necessary information with professionalism.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZCertificate - Patient Advocacy
University of California, Los Angeles
Los Angeles, CA01-2017
Skills
- Office management
- Travel coordination
- Business management
- Report preparation
- Expense reporting
- Financial tracking
- Financial reporting
- Documentation and control
- Administrative oversight
- Human resources
- Mail handling
- Scheduling
- Scheduling coordination
- Account reconciliation
- Payroll and budgeting
- Payroll processing
- Data entry
Languages
Spanish
Limited Working
Timeline
Office Manager - Temporary
Martell Electric LLC
06.2024 - 08.2024
Volunteer Clerical Assistant
St. Margaret's Center
05.2019 - 04.2020
Bachelor of Science - Business Administration
University of Phoenix
Certificate - Patient Advocacy
University of California, Los Angeles