Edna A. Bailey
6200 Cloud Dance Dr. Las Cruces,NM
Summary
Experienced non-medical Care Provider offering 17 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Perioperative Technician
Memorial Medical Center
08.2024 - Current
- Exhibited excellent problem-solving skills while troubleshooting equipment issues, minimizing delays in surgery schedules.
- Enhanced patient care by effectively managing the setup and breakdown of operating rooms.
- Reduced risk of infection for patients by diligently sterilizing operating rooms and equipment after each use.
- Streamlined perioperative processes by closely monitoring inventory levels and restocking supplies as needed.
- Consistently provided quality support services, contributing to positive patient experiences within the hospital setting.
Direct Care Staff Member
Milagro De Vida
11.2013 - Current
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Cared for individuals or families during periods of illness or convalescence, providing companionship, personal care or help in adjusting to new lifestyles.
- Entertained or read aloud to patients to improve mental health and alertness.
- Administered medications or treatments such as nebulizer
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled and accompanied clients to medical appointments.
- Helped clients manage money, pay bills and shop for groceries or personal items.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Sub Caregiver
Grace Requires Understanding
03.2009 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
Sales Clerk
Pic-Quick Inc
09.2016 - 09.2017
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Checked aisles for spills to complete quick clean-up.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Store Manager
Burger Time
10.2006 - 11.2013
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
- Created and implemented policies to achieve customer satisfaction and maintain food service standards.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations and procedures.
- Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
- Reconciled cash and credit card transactions to maintain accurate records.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Insurance Specialist
Fred Loya Insurance
01.2009 - 03.2009
- Processed eligibility and benefits verification and authorization requests.
- Followed up on denials, late payments, extensions and other special circumstances.
- Presented insurance options to customers in order to close sales on new policies.
- Acted as subject matter expert, answering internal and external questions and inquiries.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
Respite Care Provider
Families Plus
12.2007 - 03.2009
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
- Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Education
Doña Ana Community College
2800 Sonoma Ranch Blvd, Las Cruces, NM 88011No Degree - Attended Freshman Year- Sophomore Year
OÑate High School
5700 Mesa Grande Dr, Las Cruces, NM 88011High School Diploma -
New America School
Las Cruces, NM12.2020
Skills
- Personal Care Assistance
- Personal Service
- Incapacitation Care
- Attentive to People
- Ability to Lift
- First Aid Certification
- CPR Certified
- Self-motivated professional
- Flexible & Adaptable
- Conflict resolution
- Good listening skills
- Responsible
- Decision Making
- Patient confidentiality
- Preoperative preparation
Certification
- First Aid/CPR Certified
- BLS Certified
Timeline
Perioperative Technician
Memorial Medical Center
08.2024 - Current
Sales Clerk
Pic-Quick Inc
09.2016 - 09.2017
Direct Care Staff Member
Milagro De Vida
11.2013 - Current
Sub Caregiver
Grace Requires Understanding
03.2009 - Current
Insurance Specialist
Fred Loya Insurance
01.2009 - 03.2009
Respite Care Provider
Families Plus
12.2007 - 03.2009
Store Manager
Burger Time
10.2006 - 11.2013
Doña Ana Community College
No Degree - Attended Freshman Year- Sophomore Year
OÑate High School
High School Diploma -
New America School
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