Developed business plans and strategies to grow small business.
Negotiated contracts with dispatchers, parts and mechanics.
Tendering instructions for every truckload shipment
Direct contact with carrier dispatch and driver.
Submit closed loads to billing dept. and make sure loads are correct.
Classify and process in the system all the tickets of the loads.
Classify and managements all the invoices such as truck parts, tires, towing all from different vendors and external repairs.
Office Administrator
Yes! Communities
Fort Worth, TX
01.2023 - 09.2023
Coordinated and managed daily administrative operations of the office.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Organized and maintained filing systems, including electronic databases and records.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Greeted visitors warmly, handled inquiries and provided general information about the company.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Processed financial documents, contracts, expense reports and invoices.
Schedule appointments per availability with Community Manager.
Call and schedule warranty and repair work with approved vendors.
Prepare and distributes resident and community communications such a rule remainders, violations notices, rents increase letters, delinquency notices, eviction paperwork, lease addendums, and renewals.
Assists with planning and coordinating resident relations events and activities within the community.
Complete move-out and move-in SightPlan.
Automated office operations by managing client correspondence and data communications.
Managed service agreements and purchase orders to drive budget performance and meet schedule requirements.
Insurance Sales Agent
American Income Life Insurance Company
Bedford, TX
06.2020 - 02.2022
Processed applications and paperwork related to policy issuance or renewal.
Assisted clients in selecting appropriate coverage options for their needs.
Identified cross-selling opportunities among existing customers.
Ensured that all required documents are properly filled out before submission.
Provided guidance about different types of insurance products available.
Present and sold insurance plans and services to new customers.
Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
Conducted market research to identify potential customers and target markets.
Provided leadership and training for new agents regarding industry best practices and company policies.
Specialist Prosecutors
Attorney General's of the State of Chihuahua
Chihuahua, Chihuahua
01.2006 - 12.2011
Participated in ongoing training and compliance activities.
Coordinated with other departments to ensure efficient workflow processes.
Will subject to the principles of opportunity and minimal criminal intervention, with special attention to the public interest and the rights of the victims.
Organized and direct a comprehensive specialized system of investigation, legal medicine and forensic sciences
Direct the system of protection and assistance for victims, witnesses and participants in the criminal process.
Legislative Advisor in The State Congress
The Congress of The Sate of Chihuahua
Chihuahua, Chihuahua
01.2004 - 12.2006
Carrying out activities in the creation of speeches, positions, as well as in the elaboration of initiatives for the creation and reform of laws.
Points of agreement and in legislative discussion in technical tables.
Maintained accurate records of all activities related to legislative processes.
Worked within the public sector as a legal advisor specialized in legislative practice with a Human Rights perspective.
Internal Control Body
The Congress of the State of Chihuahua
Chihuahua, Chihuahua
01.2002 - 12.2004
Manage the DeclaraNet system through which compliance with the presentation of the Declarations of Asset Situation and Interests is monitored.
Carry out audits, reviews and verification visits to the different government agencies of the Municipality of Chihuahua.
Substantiate and resolve procedures for non-serious administrative offences in accordance with General Law of Administrative Responsibilities.
Documented findings from reviews of operational activities and provided recommendations for corrective action plans.
Analyzed financial data and documents to detect errors, omissions, discrepancies, or non-compliance issues.