Edna Marilyn Bloodworth

Completed numerous training self-paced courses in management customer service and supervisory skills. Helped with meeting time-critical deadlines. Answered incoming calls from customers regarding their orders, resolving problems, and making proper adjustments in the computer to customer orders. Contacting cardholders about past-due accounts, handling customer complaints. Excellent organizational and communication skills with the ability to independently multitask. Worked on complex schedules for representatives making sure shift was covered. Customer service professional offering 20 plus years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting and surpassing company expectations. Able to focus on goals, meet or exceed deadlines. Strong rapport with people, customers, and associates based on knowledge, professionalism, and integrity. High-performance, focused communicator and motivational and inspirational speaker possessing interpersonal and client relationship skills. Worked with Bill of Ladings, Freight rates, Switchboard; heavy phone exposure, outgoing person, Data Entry 10-key by touch, (Numeric) Copying medical records, maintaining patients records, filing medical information and correspondence in the proper file record, (Some Medical Terminology). Ability to provide training, guidance, and leadership to others. Committed to achieving outstanding results and excellent customer service. A go-getter, always determined to find a solution or answer to a problem, never give up very determined with a gut level determination to win. The backbone of any company is its vision, customers, and its people.

Effective management and supervisory skills. Work well as a team member or independently. Public speaking and presentation experience as a motivational speaker and mentor. Empowering lives of young people, speaking in schools, group homes, juvenile detention centers, and women's prisons (women who were released). Developed and implemented an employee newsletter (Music City Notes) to build employee morale, resulting in improved efficiency and better work productivity. Author of books called I've been Redeemed September 2008, A Beaten Path, The Ghosts of My Past, Love Is Forever, So You think You're Grown Huh.?, Changed ISS (IN School Suspension) renamed it the Empowerment Zone, teaching young people to discover their potential to succeed in life.

The Second Chance Recourse Center counseling and helping non-violent felons who were released from Jail with resources to find employment. I am a business leader started two businesses since I relocated to South Carolina Johnston Biz Community News, a community newspaper & Non-Profit Mathews Mill Village Community Changers where our slogan is: WE HAVE THE POWER TO CHANGE LIVES. Our Community should be the essence of who we are.

• I am the creator of the Grandma Doll. Creativity is a value commodity that can produce excellence in the lives of humanity
• I have the ability to motivate others by implementing team goal performances to help boost employee morale, helping to bring about team excellence.

864-3779186