EDNA MELINA CANTU
Mission
Summary
Dedicated Property Manager with over a decade of experience in managing tenant concerns and coordinating maintenance activities. Proven track record of facilitating smooth leasing processes and resolving resident complaints promptly to maintain high occupancy rates.
Overview
15
15
years of professional experience
Work History
Property Manager
TARANTINO PROPERTIES
HOUSTON
03.2025 - Current
- Managed tenant relations and addressed concerns promptly.
- Coordinated property maintenance and repairs with service providers.
- Conducted property inspections to ensure compliance and safety standards.
- Prepared lease agreements and facilitated tenant onboarding processes.
- Assisted in marketing properties through online listings and open houses.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Built relationships with service vendors and submitted associated billing statements.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Property Manager
B.P. NEWMAN INVESTMENTS
LAREDO
03.2010 - 11.2019
- Managed tenant relations and addressed concerns promptly.
- Coordinated property maintenance and repairs with service providers.
- Conducted property inspections to ensure compliance and safety standards.
- Prepared lease agreements and facilitated tenant onboarding processes.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Managed all maintenance requests from tenants in a timely manner.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Facilitated tenant paperwork processing and verification.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Met with prospective tenants to show property and assess applications or sign leases.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Updated tenant and unit information to keep current in housing database.
- Exercised direct supervision over property staff.
- Completed lease applications and verifications, notifying prospects of results.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
Education
GED -
LA JOYA HIGH
LA JOYA06-1994
Skills
- Lease agreements
- Property inspections
- Tenant onboarding
- Eviction processing
- Customer relationship management
- Maintenance coordination
- Staff supervision
Timeline
Property Manager
TARANTINO PROPERTIES
03.2025 - Current
Property Manager
B.P. NEWMAN INVESTMENTS
03.2010 - 11.2019
GED -
LA JOYA HIGH
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