Edna R Smallwood
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
35
35
years of professional experience
Work History
Housing Coordinator Supervisor
Eliot Human Services For CSPECH Homeless Div.
04.2022 - Current
- Ensure that clients are treated with dignity and respect in accordance with ECHS Human Rights Policy. Including engage people served with a client's centered/harm Housing First frame work.
- Maintained database of housing resources, landlords and management companies. Collaboratively developed and implement effective housing navigation plan to cultivate pathways to short/long term sustainable housing with people served.
- Negotiated with landlords and real estate agents to obtain vacant apartments for clients with histories of homelessness, mental illness and substance abuse, occupying apartments by providing direct, hands-on support services.
- Supervise staff members who have clients, and monitoring case loads, writing weekly case notes on home visits, and services provided to the clients.
- Approached issues proactively to best meet current and future community needs. Identify , coordinate and support appropriate services (e.g. DTA, SSI, Rehab, etc) in serving the clients.
- Maintain accurate case loads of initial assessments, services activities, progress notes and plans, write summaries, reports, letters, etc within established timelines deadlines.
- Attend multidisciplinary and systemic case conferencing forums, individual supervision, staff meetings, trainings, and meeting with the director weekly meetings.
- Act in an ethical, legal, and responsible manner, following applicable polices of the organization, state/federal laws. regulations. HIPAA and Protect Health Information (PHI).
Case Manager
Pine Street Inn Scattered Site Housing
01.2019 - 01.2021
- Intake/assessment collaborating with homeless individuals and rapid-rehousing, individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders
- Home visits with client weekly, monthly, and assist them to and from doctors, court appearances
- Helping them to transition into a healthy life for a fresh start through PSI, getting them into detox and other substance abuse program to help them move forward in their live and working with the City of Boston to end homeless working both with men and women populations.
Violence Intervention Resources Advocate
Mothers for Justice and Equality
01.2014 - 01.2017
- Support services for mothers and victims who have lost children to domestic violence
- Facilitate workshops for mothers, victims, teens, and other community partners
- Develop comprehensive list of services for victims to assist them through MOVA funding support
- Assist victims in applying for Victim compensation for burial when there is a loss of life
- Trauma resiliency, outreach to community, crisis intervention, support services, housings, court assistance, recruit, train, and supervise volunteer resource advocates to function as peer mentors for victims
- Oversight of all office staff on daily operations of MJE, project management
- Managed and assisted the presidents with meetings, and conferences for domestic violence.
Executive Director/Board Member
Langham Apartment LLC/4CDC
01.2014 - 01.2015
- Appointed Board Member/Executive Director; oversaw operations and strategic planning; reporting directly to President and Business Owners, organized community outreach to build meaningful partnerships, and instrumental in getting a $10 million dollars refinance loan from HUD/Mass Housing for Langham Apartments LLC & Four Corners Development Corporation
- Working closely with all consults, attorneys, accounts, oversight of management company and Mass Housing Dept of Of Housing and Urban Development
- Continued oversight of activities including afterschool and summer and all leases of vendors.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
President/Clerk/Board Member
Volunteer Work
01.1989 - 01.2014
- Approved all legal documents and budgets; process all payments for the corporation's contractors, subcontractors, work with accountant/auditors for filing Annual reports, and other vendors.
- Approved of new staff hires, oversight of management company (Winn Residential)
- Oversight of 84 units of Low, Moderate and Market housing. Working with management oversight and made money deposits, wrote checks for all bills for youths' bills for the organizations, oversight of summer programs.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
President /Executive Director (volunteer)
Grant Manor Development Association (GMTA)
01.1989 - 01.2002
- Demonstrated Disposition Housing Project with the Housing and Urban Development (HUD) for $27 Million Dollar Renovation and chaired monthly meetings with offsite residents through process
- Hired all paid staff, contractors, consultants, clerk of works and employees for project
- Assisted in relocating residents moving from property during renovation of units
- Attended weekly meetings with contracts, consultants, architects, and sub tractors working on project
- Approved changed orders, supervised executives, and other administrative staff
- Oversight of the entire project to renovate 179 units of family housing, and relocating back residents.
Education
Master Of Psycho Studies in Counseling - Counseling
Cambridge College
Cambridge, MA06.2016
Bachelor of Science - Human Services
Cambridge College
Cambridge, MA06.2014
Skills
- Tenant Rights
- Affordable Housing
- Case Management
- Housing Expert building relationship with management
Community Volunteer Work
- Action for Boston Community Development Inc., Vice Chair/Board member, 1996, 2013
- Empowerment Zone First Advisory Executive Board appointed by Mayor Thomas Menino, Board member, 1999, 2003
- Northeastern University Partnership/South End Lower Roxbury “RFP” Review Group, Co-Chair, 1997, 1999
- Northeastern University Law School Fellowship, Community Fellow, 1996, 1998
Education Certifications
- Cambridge College, Cambridge, MA, M.Ed., Psychological Studies, 2016
- Cambridge College, Cambridge, MA, B.S., Human Services, 2014
- RCC, Roxbury, MA, Medical Terminology, 2010
- RCC, Roxbury, MA, Management, 2000
- Women Minority Business Enterprise, Boston, MA, Consultant Certification, 2010 - 2017
- Mass Office of Victims Assistance Academy, Beverly, MA, Endicott College, 2016
Community Service Awards
- City Council Citation for Leadership Award, Stephen Murray, Pres., 2013
- State Senate Citation for Leadership Award, Sen. Theresa Murray, Pres., 2013
- House of Representatives Citation for Leadership, Sen. Robert DeLeo, Speaker, 2013
- African American Achievement Award, Mayor Thomas Menino, 1999
- Community Service Award, The Honorable Judge Nucci, 1999
Timeline
Housing Coordinator Supervisor
Eliot Human Services For CSPECH Homeless Div.
04.2022 - Current
Case Manager
Pine Street Inn Scattered Site Housing
01.2019 - 01.2021
Violence Intervention Resources Advocate
Mothers for Justice and Equality
01.2014 - 01.2017
Executive Director/Board Member
Langham Apartment LLC/4CDC
01.2014 - 01.2015
President/Clerk/Board Member
Volunteer Work
01.1989 - 01.2014
President /Executive Director (volunteer)
Grant Manor Development Association (GMTA)
01.1989 - 01.2002
Master Of Psycho Studies in Counseling - Counseling
Cambridge College
Bachelor of Science - Human Services
Cambridge College
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