Experienced professional with over 6 years of experience in childcare and over 10 years experience in customer service and the medical industry.
Overview
15
15
years of professional experience
2
2
years of post-secondary education
Work History
Childcare
CHET
Madison, TN
08.2021 - Current
Work with infants to preschool-aged children at a homeschool tutorial
Coordinate schedules with workers
Create daily schedule for naps, snacks, lunch, and play time
Nanny
The Wolf Family
Mt Juliet, TN
10.2020 - 10.2021
Worked as a nanny for a family with 2 children aged 3 and 7
Prepared meals and did light housework as needed
Claims Adjuster
Optum Health/United Healthcare
02.2019 - 08.2020
Worked as a claims adjuster for a large insurance company
Reviewed Standard Operating Procedures (SOPs) and policies for accuracy
Maintained monthly accuracy and volume goals
Examined claims forms and other records to determine insurance coverage
Childcare Director
CHET
Madison, TN
08.2014 - 02.2019
Worked with children of various ages at a homeschool tutorial program
Created a weekly curriculum and daily schedule
Coordinated workers schedule to cover childcare needs
Prime Time Teller
Regions Bank
Belle Meade, TN
10.2010 - 05.2011
Worked with bank customers to process transactions and provide quality customer service
Medical Transcriptionist
AccuStat EMR
03.2009 - 09.2010
Transcribed SOAPs and nursing home notes for a multi-physician practice
Administrative Assistant - Imaging Department
Centennial Hospital
Nashville, TN
12.2008 - 05.2009
Assisted the VP, Assistant Director, department managers and lead technicians in daily operations
Coordinated schedules and planned meetings for the staff
Created monthly staff meeting PowerPoint presentations and coordinated the monthly Medical Staff Meeting
Retrieved and sorted the mail
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Administrative Assistant - Accounting Department
Centennial Hospital
Nashville , TN
06.2007 - 12.2008
Assisted the VP of Finance, Controller and accountants
Coordinated schedules, planned meetings, and took meeting minutes
Worked closely with the Accounts Payable Department, hospital departments, and vendors to ensure that payments were made in a timely fashion
Routed and sorted mail twice daily
Assisted department during month end close keying journal entries
Ordered all supplies for department
Registrar
Centennial Hospital
Nashville, TN
04.2005 - 06.2007
Scheduled and registered patients
Communicated with insurance companies to obtain insurance verification and authorizations on a daily basis
Organized, reviewed and filed paperwork for secure recordkeeping
Verified paperwork accuracy and checked for completion prior to processing
Greeted every guest with personable approach and provided knowledgeable service
Office Assistant IV
Psychiatric Hospital at Vanderbilt
Nashville, TN
11.2003 - 03.2005
Assisted three doctors in a busy outpatient clinic setting to include scheduling appointments, medical transcription, answering phones and copying
Communicated with insurance companies to obtain insurance verification and authorizations
Coordinated the weekly Grand Rounds for Psychologists, Psychiatrists and resident including marketing of events, coordinating physician travel arrangements, scheduling luncheons and staff meetings
Tracked and reported the Grand Rounds attendance to the Continuing Education Department
Completed clerical tasks such as filing, copying and distributing mail