Ednerson Jean Baptiste
Brooklyn,NY
Summary
Driven professional with a proven track record in parking management and exceptional customer service, honed at City Parking and Dick's Sporting Goods. Excelled in team collaboration and effective communication, significantly enhancing guest service goals. Mastery in social management and a strong work ethic underscore achievements beyond daily responsibilities. Achieving service goal
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Inter-con Security
09.2024 - Current
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded quickly to incidents and assessed active situations for security concerns.
Event Security Guard
PPL Events
09.2024 - Current
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked and verified photo identification prior to granting facility access.
- Responded quickly to emergency situations to assess and deflect issues.
- Responded quickly to incidents and assessed active situations for security concerns.
- Identified violators and escorted departing personnel to guard against theft of property.
- Participated in staff meetings, special events, and professional development activities.
City Parking
Parking Attendant
04.2024 - Current
- Assisting with parking lot set up and evaluating parking procedures on peaks days.
Opening and closing duties within the Parking department
Valid driver's license
Excellent customer services
Adhere to all grooming standards
Being aware of traffic flow
Achieving guest service goals
Dick's Sporting Good
Customer Service
11.2021 - 10.2023
- Answered and gave solutions to all question that customers asked Took orders and processed payments for customers Recorded details of customers contact and action taken. Reffered customers to supervisors or more experienced employees.
Education
High School Diploma -
Institution Nossirhel Lherisson
06.2019
Skills
- Work Ethic
- Parking Management
- Team work
- Communication
- Social management
Certification
Data Analyst
Security Guard License
Timeline
Security Guard
Inter-con Security
09.2024 - Current
Event Security Guard
PPL Events
09.2024 - Current
City Parking
Parking Attendant
04.2024 - Current
Dick's Sporting Good
Customer Service
11.2021 - 10.2023
High School Diploma -
Institution Nossirhel Lherisson
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