E.Donna Messier
Shrewsbury,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Office Supprt Coordinator
Town of Shrewsbury
Shrewsbury, MA
09.2007 - 12.2024
- Monitored inventory levels and ordered additional supplies as needed.
- Resolved customer complaints in a timely manner while upholding company standards.
- Interpreted and explained work procedures and policies to brief staff.
- Resolved customer complaints or answered customers' questions.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked effectively in team environments to make the workplace more productive.
Education
Accounting
Quinsigamond Community College
Worcester, MASkills
- Scheduling and calendar management
- Customer service
- Data entry
- Schedule coordination
- Recordkeeping
- Relationship building
Affiliations
- I have worked for the Town of Shrewsbury at all the elections local, state and federal for 17 years. I started as the Clerk and now I am the warden.
Timeline
Office Supprt Coordinator
Town of Shrewsbury
09.2007 - 12.2024
Accounting
Quinsigamond Community College
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