Edony Delgado
Miami,FL
Summary
Driven and meticulous, with a proven track record at Coca-Cola for enhancing product visibility and customer engagement through expert stock rotation and clear communication. Demonstrated ability to improve efficiency and reduce damage rates by over 30%, showcasing a blend of vendor relations and problem-solving skills. Renowned for reliability and a friendly demeanor, consistently fostering positive customer experiences.
Overview
5
5
years of professional experience
Work History
Merchandiser
Coca-Cola
08.2023 - 06.2024
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Verified products appeared at correct locations in proper quantities.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
Cashier/Barista
Sweet Paris
05.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Backroom Stocker
Advance Auto Parts
03.2022 - 01.2023
- Assisted in maintaining a clean and safe work environment, adhering to company safety policies.
- Collaborated with team members to complete large shipments quickly and efficiently.
- Trained new employees on proper backroom procedures and best practices to ensure consistency across the team.
- Streamlined backroom organization for increased efficiency and easier access to products.
- Supported smooth store operations by promptly stocking shelves during peak hours.
- Improved warehouse space utilization by effectively organizing merchandise storage areas.
- Operated equipment such as pallet jacks or hand trucks safely, reducing risk of injury or property damage.
Package Handler
UPS
10.2019 - 12.2019
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL06.2022
Skills
- Reliable and punctual
- Friendly and outgoing
- Stock Rotation
- Pricing and shelf labeling
- Active listener
- Vendor Relations
- Problem-Solving
- Clear Communication
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Merchandiser
Coca-Cola
08.2023 - 06.2024
Cashier/Barista
Sweet Paris
05.2023 - 08.2023
Backroom Stocker
Advance Auto Parts
03.2022 - 01.2023
Package Handler
UPS
10.2019 - 12.2019
High School Diploma -
Coral Gables Senior High School
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