Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager/Executive Assistant
Forum For Youth Investment
2020.01 - 2023.10
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Worked with senior management to initiate new projects and assist in various processes.
Organized and coordinated conferences and monthly meetings.
Handled confidential and sensitive information with discretion and tact.
Office Administrator/Manager
Rodgove
2018.01 - 2021.01
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Maintained electronic and paper filing systems for easy retrieval of information.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Documented human resources records and maintained confidentiality of sensitive personal information.
Collaborated with managers to identify and address employee relations issues.
Board Member and Business Operational Director at Algerian Turkish Business And Investment ForumBoard Member and Business Operational Director at Algerian Turkish Business And Investment Forum