Summary
Overview
Work History
Education
Skills
Accomplishmentsandorganizations
Summaryofskillsandabilities
Timeline
Generic

Edquynatia Francis

Houston,TX

Summary

Experienced professional seeking a career with a company that promotes continuous learning and skill implementation to drive organizational growth. Dedicated to leveraging education and diverse experiences to achieve positive outcomes. Motivated to pursue personal and professional development opportunities, with the goal of advancing within the organization.

Overview

9
9
years of professional experience

Work History

Personal Health Care Provider

Huckeye Health Services
03.2024 - Current
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Maintained clean, safe, and well-organized patient environment.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Streamlined meal planning and preparation based on dietary restrictions or preferences, contributing to improved nutritional intake for patients.
  • Ensured timely transportation of patients to medical appointments or therapy sessions, supporting continuity of care even outside the home setting.

Texas Organization Project

Canvasser
09.2023 - 11.2023
  • Presented regular progress reports to executive leadership demonstrating achievements against established targets.
  • Negotiated favorable contract terms with vendors and suppliers, leading to cost savings without compromising quality or service levels.
  • Established clear performance metrics for evaluating individual contributions in driving organizational success.
  • Directed human resources efforts including recruitment, performance management, compensation planning, benefits administration, workplace safety programs compliance ensuring personnel remained highly motivated and committed to organizational success.

Amazon

Warehouse Associates
06.2023 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.

Texas Work Advisor I

Texas Health and Human Services
06.2022 - 04.2023
  • Customer service, Review eligible files, Data Entry, Interview clients and verify their information, Explain program benefits and requirements, Assisted in the organization of the office

Sales Associate

Torrid
11.2016 - 12.2021
  • Greeted Customers, Performed register functions to process payments, Worked a flexible schedule inclusive of holidays, nights and weekends, Covered the sales floor and helps ensure all visual standards are met, Assisted in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspired customers to shop

Team Member

Papa John
11.2016 - 12.2021
  • Made quality products by preparing ingredients, and taking orders, Provided quality customer service through positive and professional interaction with customers by phone or in person, Cleaned and Maintained an organized and safe work space, Contributed to an atmosphere of teamwork, energy and fun, Accurately used the PROFIT System to process cash, check and/or credit card transactions, Supported sales efforts by suggestively selling to increase the check average when taking an order, Complied with safety and security standards at all times

Package Handler

UPS
11.2016 - 06.2021
  • Assembled lines and pads, cartons, crates and containers manually to prepare them for shipment, Sealed containers using glue, nails and other fasteners, Examined and inspected containers to make sure they are ready to be transported to the customer, Pulled out packages that are improperly labeled, sealed or backed for reprocessing, Used a variety of tools to prepare packages for shipping including box sealing tape, heat sealers, staple guns and stretch wrap, Handled fragile items and hazardous materials in a safe manner according to company and government rules and regulations, Placed containers on proper conveyor belts and in chutes to go to the loading dock, Loaded boxes, cartons and other packages onto trucks for delivery, Makes use of computer programs and spreadsheet software to track inventory, Worked on a team to process all packages by the end of the shift, Cleaned the work area at the end of a shift

Cashier and Sales Associate

Family Dollar
11.2016 - 04.2018
  • Meet and greet customers visiting the store, Assist with sales of merchandise, Answer questions about products and services, Operate cash register for cash and credit card purchases, Evaluate merchandise inventory levels and restock as needed, Answer phones and assist customers; redirect calls as needed to manager and other departments, Maintain a neat, orderly and clean cashier station, Maintain and enforce the Aramark alcohol policy

Cashier and Counter

NRG Arena - Aramark
02.2015 - 11.2016
  • Greeted customers at cash register with a polite and friendly demeanor, Completed transaction on the cash register for cash and credit card sales, Learned and maintained knowledge of menu items and pricing to effectively complete financial transactions and answer customer questions, Maintained a neat and orderly cashier station, Counted, organized and balanced cash drawer and made deposits under direction of the manager, Distributed promotional materials and informed customers about loyalty rewards, Maintained and enforced the Aramark alcohol policy

Counter Concessions

Minute Maid Park - Aramark
02.2015 - 11.2016
  • Courteously greeted and assisted all customers, Took food orders and served guests, Maintained clean and orderly counters

Education

BBA - Business Management

American InterContinental University
Houston, TX
04.2026

High School Diploma -

James Madison High School
Houston, TX
05.2017

Skills

  • Compassionate
  • Patient Care
  • Supporting personal needs
  • Safety Precautions
  • Patient-focused care
  • Compassionate caregiver
  • Mobility Assistance
  • Light Housekeeping
  • Preparing meals
  • Recording vital signs
  • Home safety evaluation
  • Elderly Care
  • HIPAA Compliance
  • Emotional Support

Accomplishmentsandorganizations

  • Business 4 Success | Lone Star College-North Harris
  • Promoted from Counter to Cashier, receiving a promotion and raise

Summaryofskillsandabilities

Friendly cashier and retail sales representative with strong customer service skills and knowledge of various point of sale (POS) systems. Capable of informing customers about rewards programs and using suggestive selling to increase the average daily sales. More than ten years experience with Microsoft Office (Word, Excel, Outlook), Multiple-line Telephone and other multitasking job function

Timeline

Personal Health Care Provider

Huckeye Health Services
03.2024 - Current

Texas Organization Project

Canvasser
09.2023 - 11.2023

Amazon

Warehouse Associates
06.2023 - 07.2023

Texas Work Advisor I

Texas Health and Human Services
06.2022 - 04.2023

Sales Associate

Torrid
11.2016 - 12.2021

Team Member

Papa John
11.2016 - 12.2021

Package Handler

UPS
11.2016 - 06.2021

Cashier and Sales Associate

Family Dollar
11.2016 - 04.2018

Cashier and Counter

NRG Arena - Aramark
02.2015 - 11.2016

Counter Concessions

Minute Maid Park - Aramark
02.2015 - 11.2016

BBA - Business Management

American InterContinental University

High School Diploma -

James Madison High School

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Edquynatia Francis