Edriana Hardin
Summary
Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Accessioning Technician
NeoGenomics
12.2022 - Current
- Accession all cases received for testing, including data entry of all pertinent information into our LIS
- Timely and accurately enter data into our LIS, label samples and build folders, generate specimen travel documents, and forward respective sample to personnel/departments
- Build case paperwork and files, including pre-analytic documentation and labels
- Perform entry of add-on testing and handle split specimens
- Send out specimens to appropriate reference laboratories by coordinating the shipment process, maintaining client communication, and generating the necessary logs
- Uses company platforms to effectively communicate with internal staff
- Remain informed of all procedure changes pertaining to sample processing
- Perform quality assurance checks of samples
- Attend department meetings and company in-service trainings to improve knowledge on testing and systems.
Caregiver
Preferred Care at Home
06.2021 - 03.2023
- Serving as a companion to clients
- Transporting clients to and from appointments, errands, activities, etc
- Managing medication
- Preparing meals
- Interpersonal skills, including exceptional patience and listening skills
- The ability to provide care across a variety of settings, including group homes and day service programs.
Central Scheduler
Florida Cancer Specialists & Research Institute
09.2022 - 11.2022
- Determines quickly the nature of the telephone call
- Directs urgent calls to the triage assistant and ensures that action is taken
- Takes accurate and concise messages according to practice protocols and directs patient clinical calls to the designated Medical Assistant
- Directs provider clinical calls according to practice protocols
- Directs billing calls to the appropriate billing staff member
- Directs patient complaints or compliments to the appropriate member of the Leadership Team
- Directs all other callers to whom they are calling
- Obtains accurate and complete information for hospital consults and forwards to the appropriate Medical Assistant/Physician according to practice protocols
- Utilizes telephone courtesies on all telephone interactions, including placing callers on hold or directing them to voicemail
- Accurately enters new patient information in the computer/scheduling program
- Accurately updates established patient information in the computer/scheduling program
- Obtains all insurance information for patient appointments according to practice protocols
- Schedules patient appointments accurately according to individual provider's scheduling template and follows practice protocols regarding approval for exceptions/add-ons
- Makes every effort to determine accurate reason for patient visit in order to schedule the correct amount of time needed
- Accurately obtains tracking information for new patient calls according to practice protocols
- Prospectively informs all new patients and established patients about the practice's payment at the time of service policy and ensures they understand they are to arrive with their referral, medical records and/or radiology films
- Correctly cancels and reschedules appointments as needed and documents in the patient chart (EHR or paper) according to practice protocols
- Addresses patient portal tasks according to practice protocols
- Directs patient to the patient portal to update or complete necessary patient forms
- Mails out all new patient packets with the appropriate paperwork and/or refers the patients to the website for new patient forms
- Makes and keeps stocked new patient packets
- Maintains patient confidentiality.
Patient Care Technician
HCA Healthcare
04.2022 - 07.2022
- Keep patient rooms tidy and sanitized
- Assist patient with everyday needs (personal hygiene, using the restroom, grooming etc.)
- Monitor vital signs (temperature, pulse etc.) or EKG signals and patient condition
- Take fluid samples or other specimens for testing
- Assist nursing staff in administering basic treatments
- Perform basic nursing procedures (e.g
- Changing bandages)
- Ensure rooms have adequate patient care supplies
- Assist patients with particular issues or needs
- Provide appropriate emotional support.
Patient Transporter
Tallahassee Memorial HealthCare
10.2020 - 04.2021
- Establishes and maintains communication with patients and coworkers to improve quality of service and customer satisfaction
- Transports patients inside and outside of the facility to designated areas in a punctual and timely manner
- Lifts patients in and out of bed, chairs, taxis and ambulances to move them to and from treatment areas and procedure rooms
- Offers comfort and support to patients and their families
- Transports medical equipment, supplies and laboratory specimens to designated treatment, diagnostic and patient care areas
- Moves deceased patients and their belongings to the mortuary
- Respects and protects patient confidence and hospital confidentiality by keeping all sensitive and patient information private
- Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies and laboratory specimens
- Maintains a secure, clean and healthy work environment by adhering to the standards and regulations that are set forth by the hospital and local, state and federal governments
- Routinely complies with the standards set forth by JCAHO and HIPAA
- Regularly participates in ongoing education to improve.
Education
BA in Biology / Pre-medicine -
Florida A&M University
Tallahassee, FL12.2021
Diploma -
Cape Coral High School
Cape Coral, FL05.2017
Skills
Analytical
Positive
Determined
Organized
Diligent
Customer Service oriented
Leadership
Online Research and Navigation
Excellent oral and written/ typing communicating skills
HIPAA Compliance
Standard Operating Procedures
Sample Preparation
Specimen handling
Labeling Accuracy
Sample storage
Laboratory safety protocols
Quality Control Procedures
Data Collection
Specimen Preparation
Specimen Processing
Interpersonal and written communication
Multidisciplinary team collaboration
Mathematics
Production and processing
Medical Laboratory Procedures
BAC screening/drug screen collection
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Salesforce metrics by completing all client request with accuracy and efficiency.
- Documented and resolved Salesforce issues which led to recognition from clients for accurate turn around time.
- Achieved department goal and metrics through effectively helping with all task related issues regarding client request and providing efficient answers and turn around times for clients .
- Resolved product issue through consumer testing.
Certification
- Microsoft Outlook Certified
- Microsoft PowerPoint Certified
- BLS/CPR
- 04/01/22 to 04/01/24
- 40HR registered behavioral technician training
- 05/01/21 to Present
Additional Information
Clinical Practitioner for Anchor Foundation as a drug screener. My duties were responsible for collecting urine specimens from donors at our local collection facility and at customer locations, as well as inputting of drug test results into the electronic tracking system.
Personal Information
Work Permit: Authorized to work in the US for any employer
Training
- Medical Terminology
- Hospital Experience
- Math
- HIPAA
- Basic life support (3 years)
- Patient monitoring
- Caregiving
- Laboratory experience
- EMR Systems
- Vital Signs
- Medical scheduling
- Medical records
Timeline
Accessioning Technician
NeoGenomics
12.2022 - Current
Central Scheduler
Florida Cancer Specialists & Research Institute
09.2022 - 11.2022
Patient Care Technician
HCA Healthcare
04.2022 - 07.2022
Caregiver
Preferred Care at Home
06.2021 - 03.2023
Patient Transporter
Tallahassee Memorial HealthCare
10.2020 - 04.2021
BA in Biology / Pre-medicine -
Florida A&M University
Diploma -
Cape Coral High School
- Microsoft Outlook Certified
- Microsoft PowerPoint Certified
- BLS/CPR
- 04/01/22 to 04/01/24
- 40HR registered behavioral technician training
- 05/01/21 to Present
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