Greeted passengers and provided a safe and comfortable ride to their destination.
Organized vehicle maintenance and ensured it was up to date with all required certifications.
Monitored traffic conditions in order to plan the most efficient route for each passenger.
Utilized GPS navigation systems to ensure timely arrival at destinations.
Maintained cleanliness of interior and exterior of vehicle.
Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
Followed safety rules to keep clean driving record with no accidents or incidents.
Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Business Owner
E.S.Nicely & Associates LLC
Stone Mountain, GA
01.2012 - Current
Identified and recruited staff members, including managers and sales personnel.
Established marketing strategies, such as social media campaigns, to promote the business.
Created a customer service policy to ensure customers were satisfied with products or services.
Managed inventory levels to meet customer demand while minimizing costs.
Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
Interviewed, trained and supervised employees.
Determined pricing for products or services based on costs and competition.
Mentored and trained new hires on sales techniques and customer service procedures.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Developed insurance policies and programs to meet customer needs.
Conducted market research to identify competitive rates for clients.
Assessed client risk profiles and recommended appropriate coverage plans.
Negotiated with underwriters to secure favorable terms on behalf of clients.
Owner
Champion Thinkers
Stone Mountain, GA
09.2015 - 05.2023
Negotiated contracts with vendors for supplies and services.
Established marketing strategies, such as social media campaigns, to promote the business.
Identified and recruited staff members, including managers and sales personnel.
Provided guidance and support to students in the development of individualized academic plans.
Facilitated student and parent meetings to discuss educational goals, progress and challenges.
Conducted assessments to identify learning needs and developed appropriate strategies to address them.
Collaborated with teachers, administrators and counselors to ensure that each student's educational plan was effectively implemented.
Built and updated evaluation and survey tools to monitor and improve effectiveness of courses.
Grocery Stocker
Publix
Tucker, GA
03.2013 - 11.2018
Maintained a clean and organized work area to ensure maximum efficiency in stocking shelves.
Received, unpacked, and stored incoming merchandise according to company guidelines.
Inspected product quality and quantity before restocking shelves with new items.
Verified stock levels of existing products on store shelves to ensure adequate inventory levels.
Warehouse Manager
GenSteel Doors
Clarkston, GA
09.2014 - 06.2018
Planned and implemented efficient warehousing systems for incoming and outgoing goods.
Utilized inventory management software to track stock levels and maintain accurate records.
Ensured that all orders were accurately fulfilled in a timely manner.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided information to shipping and receiving personnel regarding inventory stock.
Education
BBA - Business
University of Georgia
Athens, GA
09.1991 - 05.1995
Summary
Results-driven sales professional with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.