Edric Wayne Smith
Elk Grove,CA
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
24
24
years of professional experience
Work History
Associate Governmental Program Analyst
California Correctional Health Care Services
10.2022 - Current
- Performed the more complex analytical work in the design, organization, and implementation of a
centralized hiring program that focused on expeditiously hiring classifications defined as critical to the mission of CCHCS. - Provided hiring support to institution and/or headquarter programs to fill hard-to-recruit positions by guiding candidates through the recruitment and hiring process as the principal point of contact for all
hiring-related activities including coordination and completion of Human Resources (HR) paperwork
and required licensing, credentialing, scheduling of interviews and tours, etc. - Coordinated hiring efforts with the recruiting component of the Workforce Development Unit.
- Worked with Institutional HR and Regional HR staff to ensure standardized CHU hiring procedures are
followed. - Established and maintained positive and professional working relationships with Institutional
HR and Regional HR staff, Hiring Program Management, and Institution Executives. - Produced high level reports for Program and Executive Management regarding CHU hiring data and individual hiring status, as required.
- Maintained CHU Candidate and Vacancy log, ensuring daily updating of correct information. Maintained hiring folders and all required documentation to support hires.
- Created job ads for posting on California Department of Human Resources and CCHCS job posting sites and other employment sites as required.
Area Vice President
Randstad
04.2021 - 07.2022
- Initiate and develop relationships with key prospects (both suppliers and potential strategic partners) to identify and meet suppliers’ business needs
- Manage performance of team consisting of 25 individuals.
- Oversee and implement full sales cycle, including market research, pitch, closing, renewal, and upsell
- Pitch capabilities and communicate unique selling proposition based on prospect needs
- Establish and achieve sales goals, metrics, and milestones
- Managing team goals effectively, monitoring team performance, and recognizing impact of team activities on stakeholders
- Recognizing and resolving conflicts within team
- Serve as role model for change by supporting upper management initiatives.
- Planning workload of teams, prioritizing key tasks, and ensuring goals are achieved on daily basis
- Analyzing performance issues, evaluating alternatives, and recommending solutions
- Individual performance management of team members
- Track and report on sales progress and success; quickly identify gaps and nimbly respond to hurdles with new tactics
- Capture prospect and market needs and trends and consult with executive leadership and internal teams for solution development
- Identified opportunities to improve business process flows and overall departmental productivity.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
- Created and made appropriate documentation for annual budgets and senior leadership goals.
- Trained and guided team members to maintain high productivity and performance metrics.
Branch Manager/Senior Branch Manager
Randstad Work Solutions
01.2007 - 04.2021
- Facilitating daily meetings with team to coordinate and meet organizational objectives
- Build, manage, qualify, and maintain portfolio of clients and prospective clients that is aligned with market strategy
- Build top of mind awareness through effective phone calls and in-person visits, which foster consultative relationship and increased business with client
- Effectively recruit, interview, retain, coach and develop Talent (temporary employees) understanding their needs and helping them meet their professional goals
- Market employee’s skills, knowledge and abilities to right companies so that can make best match for Client and Talent
- Consistently exceed Client and Talent expectations of service by following Operational Standards and offering innovative and creative employment solutions
- Collaborating with customers or clients to provide excellent service and meet service expectations
- Build pipeline of potential internal employees through community networking
- Responsible for filling any open internal positions within branch through partnership with HR Business
- Partner and Area Vice President by identifying and recruiting new Associate Agents and Agent level candidates as needed
- Effectively achieve profitable sales development and growth through management and development of direct reports
- Addressing problems or customer complaints regarding services
- Calming and diffusing situations with upset customers/stakeholders
- Creating spreadsheets to compile, organize, and present data for use in reports and operations
- Establishing work plans and timelines for completion of projects and assignments
- Effectively mange day to day operations and profitability of branch
- Build business that includes time and territory management, sales and proposal presentation to clients
Sr.Staffing Consultant
Randstad Work Solutions
10.2000 - 12.2006
- Identify prospects in need of workforce services & solutions
- Build strong relationships with hiring managers via phone, text, email, social media, in-person
- Create partnerships through various channels of communication with key decision-makers
- Execute activities that will gain results (lots of calls, virtual, and on-site client meetings)
- Listen to diagnose workforce gaps that are limiting client's potential
- Negotiate pricing to ensure maximum return on quality solutions
- Effectively source, recruit, interview, and select candidates
- Coach and retain talent via phone, virtually, and in-person
- Market talent to potential employers
- Use combination of tech and touch approaches that require exceptional documentation
- Offer innovative and creative employment solutions
- Provide services that consistently delight clients and talent
Operations Manager
OfficeMax
08.1999 - 09.2000
- Managed shipping and receiving department of large office supply retail store
- As member of store management team responsibilities included opening and closing store as manager on duty, resolving customer complaints, interviewing and hiring store personnel, and supervising associates.
Education
Bachelor's degree - BUSINESS ADMINISTRATION,MANAGEMENT
California State University - Sacramento
Sacramento, CA06.1993
Skills
- Hiring and Onboarding
- Policy Development and Enforcement
- Leadership and People Development
- Business Development
- Performance Monitoring and Evaluation
- Operational Analysis
- Microsoft Office
- Staff Training
- Budget Oversight
Accomplishments
- Supervised team of 25 staff members.
- Named to Randstad Presidents Club 2019
Timeline
Associate Governmental Program Analyst
California Correctional Health Care Services
10.2022 - Current
Area Vice President
Randstad
04.2021 - 07.2022
Branch Manager/Senior Branch Manager
Randstad Work Solutions
01.2007 - 04.2021
Sr.Staffing Consultant
Randstad Work Solutions
10.2000 - 12.2006
Operations Manager
OfficeMax
08.1999 - 09.2000
Bachelor's degree - BUSINESS ADMINISTRATION,MANAGEMENT
California State University - Sacramento
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