Edrina Carswell

• Assisted in the development and implementation of the new hire biomedical training for the American Red Cross using a variety of instructional strategies and applications as applicable
• Redesigned training reduced training from 12 to 6 weeks, also providing new training classes weekly instead of monthly, increased training capacity from 150 to 700 learners a month across the United States
• Organizing, planning, preparing, and delivering training for newly hired staff
• Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
• Exceeded goals through effective task prioritization and great work ethic
• Using virtual web meeting tools, instant messaging, e-mail, and forums for delivering training and supporting Trainees
• Using a library of digital assets to deliver key learning to Trainees for both primary and remedial learning
• Supporting the continual improvement and maintenance of the training curriculum and related documentation based on American Red Cross standards, industry and regulatory updates, and CGS requirements
• Coordinating and collaborating SME and other CGS resources in the delivery and support of the training
• Conducting assessments of training activities, employee progress and course and trainer effectiveness as applicable

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• Prepare classroom, equipment, all training materials in advance of class and confidently deliver training materials
• Manage daily tasks consistently while following all training outlines and instructor guides as written
• Maintain positive and safe learning environments to encourage active classroom participation which included social distancing
• Built relationships with learners and identified learning styles to improve learning
• Maintained confidentiality concerning personal information
• Observe and evaluate learners' performance through various approaches which included hands-on practice, test, or checklist
• Identify learners struggling with concepts and tasks.
• Used Microsoft tools to create correspondence, edit spreadsheets and develop presentations.

• Assist in planning and facilitating learning for newly hired and incumbent paid staff
• Always foster a culture of positive public relations to promote a professional image of the ARCBS
• Perform all duties and responsibilities in compliance with standard operating procedures, regulations outlined in the Code of Federal Regulation and other applicable Federal, state, and local laws
• Used learning assessments to regularly monitor learner understanding of class concepts and materials.
• Evaluated and revised lesson plans and course content to achieve learner-centered learning.
• Increased learner participation via engaging lectures and assignments.
• Developed and clearly presented classroom rules, guidelines and objectives.
• Optimized day-to-day instruction to align educational strategies with industry best practices.
• Collaborated with administration to secure departmental budget increase.
• Promoted classroom safety, collaboration and best practices.
• Tracked learner progress, frequently checking in with struggling learners and identifying root causes of problems.