Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Eduardo Rojas-Zuniga

Eduardo Rojas-Zuniga

Apple Technical Expert
Ball Ground,Georgia

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Flexible and perceptive individual with 4 years of experience providing ongoing technical advice and support while driving sales. Expertise in Apple product troubleshooting, integrating, and physical reapairs for multiple Apple devices.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Apple Technical Expert

Apple
Alpharetta, GA
04.2022 - Current
  • Certified iPhone Technician
  • Certified in all iOS versions

Apple Technical Specialist

Apple
Alpharetta, GA
08.2021 - 04.2022
  • Thoroughly diagnose Apple devices for any issues
  • Provide physical support on Apple devices
  • Trained users on desktops, laptops and mobile devices.

Apple Solutions Consultant

Apple Inc
Canton, GA
10.2019 - 08.2021
  • Responsible for all Apple business inside of Best Buy
  • Must represent all values of Apple
  • Make sure every employee is properly trained and able to give customers the full Apple experience
  • Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.

Computing Sales Consultant

Best Buy
Alpharetta, Georgia
11.2018 - 10.2019
  • I sell computers and any accessories that can apply to computers.

Starbucks, Barista
Alpharetta, Georgia
09.2017 - 10.2018
  • In charge of my own register
  • Responsible for making everyone's drinks
  • Responsible for making sure people feel completely satisfied with their service and will come back again

Customer Service Clerk and Grocery Clerk

Publix Super Market
Alpharetta, Georgia
05.2015 - 05.2017
  • In charge of my own register
  • Had to make sure my till was never off
  • In charge of greeting customers and making them feel welcomed
  • In charge of my own aisles
  • In charge of handling my own back stock

Education

High School Diploma -

Milton High School, Milton, GA
08.2013 - 5 2017

Associate of Science - Business Administration

Georgia State University, Atlanta, GA
08.2017 - 05.2020

Skills

Problem Solving

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Apple Technical Expert - Apple
04.2022 - Current
Apple Technical Specialist - Apple
08.2021 - 04.2022
Apple Solutions Consultant - Apple Inc
10.2019 - 08.2021
Computing Sales Consultant - Best Buy
11.2018 - 10.2019
- Starbucks, Barista
09.2017 - 10.2018
Georgia State University - Associate of Science, Business Administration
08.2017 - 05.2020
Customer Service Clerk and Grocery Clerk - Publix Super Market
05.2015 - 05.2017
Milton High School - High School Diploma,
08.2013 - 5 2017

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Eduardo Rojas-ZunigaApple Technical Expert