Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edson CARDOSO

Roxbury,MA

Summary

With a proven track record at Compass Group Management, I excel in shipping and receiving, demonstrating exceptional attention to detail and robust time management skills. My hands-on experience has significantly reduced shipping errors by 30%, showcasing my ability to streamline processes and enhance team efficiency through effective communication and cooperation.

Overview

15
15
years of professional experience

Work History

Shipping and Receiving Clerk

Compass Group Management
02.2010 - Current
  • Processed incoming shipments accurately.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Partnered with representatives from different carriers to arrange materials shipments.

Grill Cook

Compass Group Management
06.2020 - 02.2022
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Cleaned and maintained kitchen equipment regularly.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Restocked and rotated food items according to expiry dates to minimize waste.
  • Efficiently managed time by prioritizing tasks according to importance and urgency.
  • Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
  • Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
  • Adjusted gas and electric grills to specified temperatures for quality food output.
  • Grilled meats and seafood to customer specifications.
  • Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Established and maintained productive staff relationships for positive working environments.
  • Verified order accuracy and quality ahead of service to maintain standards.
  • Enhanced customer satisfaction by consistently preparing high-quality dishes in a timely manner.
  • Provided support to crew members, facilitating quick food preparation and delivery.
  • Closely followed recipes and presentation guidelines to maintain consistency across menu items.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Reduced food waste by implementing proper portion control and efficient cooking techniques.
  • Assisted management with inventory tracking and ordering supplies as needed, maintaining optimal stock levels.
  • Ensured proper cooking temperatures were maintained for various proteins, resulting in consistent dish quality and reduced risk of foodborne illness.

Salad Bar Attendant

Compass Group Management
02.2015 - 05.2016
  • Processed incoming shipments accurately.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
  • Conducted research to address shipping errors and packaging mistakes.
  • Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Partnered with representatives from different carriers to arrange materials shipments.

Pizza Maker

Compass Group Management
01.2019 - 02.2021
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
  • Monitored pizzas throughout cooking process to deliver correct doneness and prevent burning or undercooking.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.
  • Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.

Food Service Worker

Compass Group Management
02.2016 - 02.2019
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Developed and maintained positive relationships with customers to enhance service.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Cook

Compass Group Management
02.2011 - 02.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Developed and maintained clean and organized kitchen workspace, setting standard for team.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
  • Enhanced kitchen efficiency by streamlining prep work processes.
  • Developed system for inventory management, reducing waste and cutting costs.

Cleaning Crew Member

Agency
02.2017 - 02.2018
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
  • Maintained a safe working environment through the careful use of equipment and adherence to safety protocols.
  • Demonstrated attention to detail while performing thorough cleaning services for optimal client satisfaction.
  • Collaborated effectively with other crew members for efficient completion of assigned tasks.
  • Ensured proper sanitation measures were followed in all areas, reducing risk of contamination or illness.
  • Emptied trashcans and transported waste to collection areas.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Developed strong relationships with clients, providing prompt communication and updates on the progress of cleaning tasks, ensuring their satisfaction.
  • Contributed to a positive work atmosphere by fostering teamwork and open communication among crew members.
  • Increased customer satisfaction by providing exceptional service and exceeding expectations in cleanliness.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Adapted quickly to various workplace settings, including commercial spaces, offices, and residential properties as required by clients'' needs.
  • Consistently met deadlines for daily cleaning projects, contributing to operational efficiency within the organization.
  • Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed.
  • Improved overall team productivity with proper time management and prioritization of tasks.

Deli Clerk

Compass Group Management
03.2017 - 05.2017

Handyman Helper

Agency
02.2014 - 02.2017
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
  • Supported customer relations by providing clear communication regarding project updates and estimated completion times.
  • Upheld a professional demeanor when interacting with clients leading to strong rapport building.
  • Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
  • Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
  • Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
  • Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
  • Contributed to positive word-of-mouth referrals from satisfied customers through exceptional attention to detail in all aspects of repairs and maintenance work.
  • Saved clients time and money by identifying and addressing potential maintenance issues before they escalated.
  • Conducted routine inspections of completed work for quality assurance purposes, ensuring client satisfaction with the final product.
  • Managed equipment maintenance through regular cleaning and inspection, prolonging tool lifespan and optimizing performance.
  • Streamlined workflow processes through proper tool organization, enabling faster task completion without sacrificing quality standards.
  • Achieved consistent punctuality in meeting appointment schedules which increased customer confidence in our services.
  • Installed lighting fixtures to improve lighting and increase energy efficiency.
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Completed repair jobs to restore functionality to electric and plumbing systems.

Line Cook

Compass Group Management
08.2015 - 02.2016
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Dishwasher

Compass Group Management
02.2015 - 02.2016

Breakfast Cook

Compass Group Management
06.2013 - 04.2015

Education

12 -

BURKE E HIGH
Boston, MA

Skills

  • Attention to detail
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Heavy lifting
  • Teamwork and cooperation
  • Package handling

Languages

Portuguese
Limited Working

Timeline

Grill Cook

Compass Group Management
06.2020 - 02.2022

Pizza Maker

Compass Group Management
01.2019 - 02.2021

Deli Clerk

Compass Group Management
03.2017 - 05.2017

Cleaning Crew Member

Agency
02.2017 - 02.2018

Food Service Worker

Compass Group Management
02.2016 - 02.2019

Line Cook

Compass Group Management
08.2015 - 02.2016

Salad Bar Attendant

Compass Group Management
02.2015 - 05.2016

Dishwasher

Compass Group Management
02.2015 - 02.2016

Handyman Helper

Agency
02.2014 - 02.2017

Breakfast Cook

Compass Group Management
06.2013 - 04.2015

Cook

Compass Group Management
02.2011 - 02.2019

Shipping and Receiving Clerk

Compass Group Management
02.2010 - Current

12 -

BURKE E HIGH
Edson CARDOSO