Results-driven healthcare professional with over 8 years of experience in clinical exercise physiology, sales, and facility management. Proven track record in leading cross-functional teams, improving operational efficiencies, and driving revenue growth. Adept at developing and executing strategic plans to enhance patient care, streamline processes, and ensure compliance with industry standards. Exceptional leadership skills, with a focus on staff development, patient satisfaction, and budget management. Skilled in fostering collaborative environments and delivering consistent results in fast-paced settings. Ready to leverage a diverse skill set in a managerial capacity to contribute to organizational success and operational excellence.
21 – Present
Key Accomplishments:
Key Accomplishments:
Key Accomplishments:
Key Accomplishments:
Patient Care & Rehabilitation: Expertise in creating and managing patient care programs, with a focus on achieving optimal health outcomes through exercise and rehabilitation
Increased Patient Satisfaction: Led initiatives at Illinois Bone and Joint Institute that boosted patient satisfaction scores by 25% through enhanced service delivery and staff training programs.
Improved Operational Efficiency: Spearheaded a new scheduling system at Illinois Bone and Joint Institute that reduced patient wait times by 30%, enhancing overall clinic efficiency.
Revenue Growth: Contributed to a 12% year-over-year revenue increase at Loadsmart Logistics by developing tailored client solutions and exceeding monthly sales targets.
Facility Expansion: Successfully led a facility expansion project that increased patient capacity by 20%, driving higher revenue and improving operational flow at Illinois Bone and Joint Institute.
Process Improvements: Implemented process improvements at NorthShore University HealthSystem that streamlined patient intake and monitoring, resulting in a 15% improvement in departmental efficiency.
Sales Performance: Consistently ranked in the top 10% of sales representatives at Loadsmart Logistics, exceeding targets and helping the company acquire new business in a competitive market.
Staff Retention: Reduced staff turnover by 10% at Illinois Bone and Joint Institute through the implementation of training, development programs, and mentorship, improving team cohesion and performance.
Customer Engagement: Helped drive a 15% increase in revenue at Chicago Soccer through innovative marketing strategies and by enhancing the customer shopping experience.
ACLS and BLS