Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduarda Klassmann

Eduarda Klassmann

Jacksonville,Florida

Summary

Dedicated and compassionate nanny with over a year of experience in childcare, complemented by a background in after-sales support in Brazil. Fluent in English and native Portuguese, with strong communication skills that foster positive interactions. Known for being organized, patient, and flexible. Completed two English courses and engaged in two volunteer positions, demonstrating a commitment to personal and professional growth. Seeking opportunities to create a safe, engaging, and supportive environment for children while leveraging customer service skills in any setting.

Overview

4
4
years of professional experience

Work History

Au Pair

Rebekah Hall
05.2023 - Current
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Improved children''s language skills through engaging conversations and interactive language games.
  • Implemented daily routine to maintain structure and stability
  • Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
  • Fostered positive relationships with host family members, creating a harmonious living situation for all involved.

After-sales Service Suppport

Tramontina SA Brazil
11.2020 - 05.2023
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Streamlined work processes by implementing efficient organizational systems and procedures.

Teaching Assistant Volunteer

Community Church
05.2022 - 10.2022
  • Developed collaborative group projects, fostering a positive classroom environment that promoted teamwork and communication skills.
  • Empowered students by incorporating choice-based assignments that allowed them to explore their personal interests within the context of course material.
  • Promoted critical thinking skills by facilitating challenging debates and discussions.

Nursery Volunteer

Pequeno Anjo
09.2021 - 05.2022
  • Contributed to a positive atmosphere within the nursery by maintaining open lines of communication with parents, updating them on their child''s progress regularly.
  • Assisted in maintaining a safe environment for children, conducting regular safety checks and addressing potential hazards promptly.
  • Enhanced children''s learning experiences by incorporating engaging activities and educational games into daily routines.
  • Contributed to a nurturing, home-like environment for children by assisting with daily routines such as naptime, toileting, and meal preparation.

Education

Certificate - English Language

Amma Language Tutoring
Brazil
07-2024

Certificate - English Language

FSCJ
Jacksonville, FL
11-2023

High School Diploma -

Escola Estadual De Ensino Médio São Salvador
Brazil
12-2019

Skills

  • Patience and understanding
  • Childcare expertise
  • Cross-selling strategies
  • Safety awareness
  • Educational Support

Languages

Portuguese
Native or Bilingual
English
Professional Working

Timeline

Au Pair

Rebekah Hall
05.2023 - Current

Teaching Assistant Volunteer

Community Church
05.2022 - 10.2022

Nursery Volunteer

Pequeno Anjo
09.2021 - 05.2022

After-sales Service Suppport

Tramontina SA Brazil
11.2020 - 05.2023

Certificate - English Language

Amma Language Tutoring

Certificate - English Language

FSCJ

High School Diploma -

Escola Estadual De Ensino Médio São Salvador

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Eduarda Klassmann