Receptionist Administrator
Clinic Lucilo Maranhao Diagnostics
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Acted as first point of contact and set appointments for prospective clients.
- Organized paperwork such as charts and reports for office and patient needs.
