Eduarda Scacalossi
San Francisco,CA
Summary
Dynamic and adaptable professional with a proven track record at Company and a family business, enhancing cultural exchanges and customer satisfaction. Excelled in multitasking and communication, fostering lasting relationships and resolving customer inquiries efficiently. Demonstrates exceptional time management and problem-solving skills, ensuring seamless daily operations.
Overview
8
8
years of professional experience
Work History
Au Pair
Campany
03.2021 - 03.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines and expectations, promoting stability and security for their children.
- Developed strong bonds with host family members, resulting in lasting relationships beyond the contract term.
- Developed bilingual abilities in English through immersive conversation and activities.
- Transported children safely to school, activities and appointments on time.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
Customer Service Officer
Family Business
01.2015 - 07.2019
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.
Education
BBA - Accounting And Business Management
Berkeley City College
Berkeley, CA05.2026
Skills
- Multitasking
- Computer Skills
- Calm Under Pressure
- Flexible and Adaptable
- Time Management
- Multitasking Abilities
- Excellent Communication
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Timeline
Au Pair
Campany
03.2021 - 03.2023
Customer Service Officer
Family Business
01.2015 - 07.2019
BBA - Accounting And Business Management
Berkeley City College
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