Eduarda Smith
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
8
8
years of professional experience
Work History
AuPair
Cultural Care
09.2022 - 07.2023
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Kept children's areas neat and clean.
- Assisted with housework such as laundry and cooking.
- Implemented daily routine to maintain structure and stability
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Receptionist
AudioVitta
03.2020 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Salesperson
MaracujaDoceriaGourmet
03.2017 - 10.2020
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Receptionist
A+
01.2018 - 12.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Receptionist
Pet&Tosa
06.2015 - 12.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Maintained current and accurate medical records for patients.
- Answered owner animal health questions and advised on best care practices.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Education
High School Diploma -
Objetivo
Sao Paulo, Brazil12.2021
Skills
- Behavior Modification Techniques
- Social Interaction Management
- Daycare Management
- Account Management
- Appointment Scheduling
- Creative Solutions
- Online Systems
- Hospitality Management
- Customer Understanding
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
AuPair
Cultural Care
09.2022 - 07.2023
Receptionist
AudioVitta
03.2020 - 04.2022
Receptionist
A+
01.2018 - 12.2019
Salesperson
MaracujaDoceriaGourmet
03.2017 - 10.2020
Receptionist
Pet&Tosa
06.2015 - 12.2017
High School Diploma -
Objetivo
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