Eduardo Aguilera
Chandler,AZ
Summary
- Dynamic Assistant Manager with a proven track record at Burrito Express, excelling in customer service and team leadership. Enhanced customer satisfaction by promptly resolving complaints and mentoring staff, fostering a motivated team environment. Skilled in money handling, I improved cash accuracy, ensuring operational excellence and repeat business.
- Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.
- Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Burrito Express
06.2023 - 12.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cashier
Taqueria Factory
01.2023 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Cobach Sonora
Sonora, Mexico05-2019
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Assistant Manager
Burrito Express
06.2023 - 12.2024
Cashier
Taqueria Factory
01.2023 - 06.2023
High School Diploma -
Cobach Sonora
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