Eduardo Alanis
Crowley,TX
Summary
Proven track record at Mission Restaurant Supply, enhancing inventory accuracy and sales revenue through exceptional problem-solving and communication skills. Elevated team performance and customer satisfaction by implementing efficient systems and fostering strong relationships. Promoted multiple times, demonstrating reliability and ability to adapt to any task placed before me.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inventory Coordinator
Mission Restaurant Supply
Fort Worth, TX
12.2020 - 05.2024
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
- Improved inventory accuracy by conducting regular audits and implementing an efficient tracking system.
- Performed full inventory counts every 90 days.
- Trained new employees on proper inventory procedures, ensuring consistency in processes across the team.
- Performed data entry and completed proper paperwork.
- Collaborated with sales and showroom teams to forecast demand accurately and maintain optimal inventory levels.
- Optimized warehouse space utilization by regularly assessing layout effectiveness and making necessary adjustments as needed.
- Conducted root cause analysis on recurring inventory issues, leading to targeted solutions that mitigated future problems.
Sales Coordinator
Mission Restaurant Supply
Fort Worth, TX
02.2017 - 12.2020
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Submitted reports to senior management to aid in business decision-making and planning.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Was promoted to Inventory Coordinator in December of 2020.
Sales Associate
Mission Restaurant Supply
Fort Worth, TX
11.2014 - 02.2017
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Was promoted to Sales Coordinator in February of 2017.
Hot Side Technician
Mission Restaurant Supply
Fort Worth, TX
05.2014 - 11.2014
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Was promoted to sales in November of 2014.
Education
Highschool Diploma - General
R.L. Paschal Highschool
Fort Worth, TX06.2008
Skills
- Time Management
- Problem-solving abilities
- Excellent Communication
- Reliability
- Multitasking Abilities
- Organizational Skills
- Customer Service
- Inventory Control
- Experienced with Netsuite
Certification
- Forklift license
- CDL class A license
- Tanker endorsement
- Hazmat endorsement
Languages
Spanish
Native or Bilingual
Timeline
Inventory Coordinator
Mission Restaurant Supply
12.2020 - 05.2024
Sales Coordinator
Mission Restaurant Supply
02.2017 - 12.2020
Sales Associate
Mission Restaurant Supply
11.2014 - 02.2017
Hot Side Technician
Mission Restaurant Supply
05.2014 - 11.2014
Highschool Diploma - General
R.L. Paschal Highschool