Caring and detail-oriented Certified Nursing Assistant with experience in patient-focused care, effective communication, and team collaboration. Proven ability to build strong relationships with patients and support rehabilitation efforts, ensuring a safe and comfortable healthcare environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Mission Hills Post Acute Care
02.2022 - Current
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Maintained cleanliness and organization of patient rooms and common areas.
Supported rehabilitation efforts by encouraging mobility and participation in therapy sessions.
Developed strong rapport with patients, enhancing communication and emotional support.
Trained new staff on patient care protocols and facility procedures for consistency.
Implemented infection control practices, promoting a safe healthcare environment for residents.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Front Counter Lead
Panda Express
06.2014 - 02.2022
Supervised front counter operations to ensure efficient service and customer satisfaction.
Trained and mentored staff on best practices for customer engagement and food safety.
Implemented workflow improvements that enhanced service speed during peak hours.
Coordinated inventory management processes to maintain stock levels and reduce waste.
Developed training materials to support new employee onboarding and ongoing development.
Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
Analyzed sales data to identify trends, informing staffing decisions for optimal coverage.
Collaborated with management to enforce health regulations and maintain cleanliness standards.
Education
Nursing Assistant Certificate - Nursing Assistant
Dalrada Career Institute
San Diego
01-2022
High School Diploma -
Lincoln High School
San Diego
06-2011
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Collecting vital signs
Compassionate caregiver
Patient-focused care
Companionship and emotional support
Feeding assistance
Transfer techniques
Urinary catheter care
Ambulation assistance
Accomplishments
Achieved Employee of The Month through effectively helping with complex patient needs, collaborating with IDT on improving health outcomes.