Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Arroyo

Miami,FL

Summary

Dynamic sales professional with a proven track record at BrandsMart USA, excelling in customer service and teamwork. Skilled in problem-solving and time management, I fostered strong client relationships, driving sales growth through effective product recommendations. My ability to create engaging displays enhanced store appeal, contributing to a positive shopping experience.

Overview

29
29
years of professional experience

Work History

Sales Associate

BrandsMart USA
03.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Built relationships with customers to encourage repeat business.

Owner

Papa Corn's House
04.2019 - 12.2023
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
  • Expanded business into new markets, cond
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Executive Director

Exponica International, Inc
11.1996 - 12.2023
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Represented organization to local public by giving presentations and speeches and participating in community events.
  • Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
  • Advocated for organization and company mission to raise awareness and support.
  • Elevated event attendance and fundraising outcomes by organizing high-profile charity events.

Sales Associate

BrandsMart
09.1996 - 01.1999
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

Kendall Acres Academy
Miami

Associate of Arts -

Miami Dade College
Miami, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English

Timeline

Sales Associate

BrandsMart USA
03.2024 - Current

Owner

Papa Corn's House
04.2019 - 12.2023

Executive Director

Exponica International, Inc
11.1996 - 12.2023

Sales Associate

BrandsMart
09.1996 - 01.1999

Kendall Acres Academy

Associate of Arts -

Miami Dade College
Eduardo Arroyo