Eduardo A. Ruiz
Houston,TX
Summary
Dynamic finance and business graduate with a strong foundation in customer-facing sales, analytical testing, reporting, project coordination, and relationship management. Recognized for a detail-oriented approach and exceptional motivation, with a proven ability to identify client needs while effectively communicating complex information. Skilled in managing multiple priorities and maintaining accurate records, ready to leverage strong analytical, problem-solving, communication, and business skills in an entry-level finance position that aligns with organizational goals. Committed to driving results and contributing to team success through a proactive and collaborative work ethic.
Overview
4
4
Languages
1
1
Certification
7
7
years of professional experience
Work History
Field/Lab Technician
Tolunay Wong Engineers
08.2023 - 11.2025
- Adapted quickly to changes in test protocols or methodologies, maintaining productivity during periods of transition.
- Prepared detailed documentation for each experiment, facilitating effective communication of results to colleagues and stakeholders.
Insurance Sales & Customer Service Representative
State Farm
11.2022 - 11.2023
- Executed customer-focused needs assessments to identify client goals and recommend suitable insurance products.
- Generated leads, scheduled appointments, assessed customer needs, and facilitated sales process from initial contact through follow-up.
- Articulated insurance products and options effectively, assisting customers in making knowledgeable financial and risk-management choices.
- Establish customer connections by delivering responsive service, engaging in active listening, and ensuring consistent follow-through.
- Managed customer inquiries with efficiency, boosting overall customer satisfaction
Field Technician / Customer Support
Splash Water Systems
08.2018 - 12.2020
- Orchestrated collaboration between production home builders, contractors, homeowners, and internal installation teams.
- Coordinated numerous projects and schedules while sustaining strong customer and business partnerships.
- Supported sales opportunities through customer education, relationship building, and responsive service.
- Partnered with team to implement water systems in residential and commercial environments while adhering to safety protocols.
Education
Bachelor's Degree - Finance & Business
University of St. Thomas
Houston, TX05-2022
High School Diploma - undefined
Westchester Academy for International Studies
Houston, TX01-2018
Skills
- Financial & Business Fundamentals
- Analytical Thinking
- Data Collection & Reporting
- Client Needs Assessment
- Sales & Relationship Management
- Research & Problem Solving
- Attention to Detail
- Customer Service
- Active Listening
- Team Leadership
- Computer Literacy
- Bilingual Communication
Certification
- Insurance School of Texas — Life & Health; Property & Casualty coursework
- Density Control Training Course and Certification
- ACI Concrete Field Testing Technician — Grade I
- ACI Concrete Strength Testing Technician
- ACI Aggregate Testing Technician — Levels 1 & 2
LANGUAGES
English — Proficient
Spanish — Proficient
Italian — Basic understanding
Portuguese — Basic understanding
Timeline
Field/Lab Technician
Tolunay Wong Engineers
08.2023 - 11.2025
Insurance Sales & Customer Service Representative
State Farm
11.2022 - 11.2023
Field Technician / Customer Support
Splash Water Systems
08.2018 - 12.2020
High School Diploma - undefined
Westchester Academy for International Studies
Bachelor's Degree - Finance & Business
University of St. Thomas