Eduardo Banuelos
Rancho Cucamonga,CA
Summary
Efficient Automotive Master Technician pursuing a career with BMW of ONTARIO as a Master Technician. Over 10 year experienced with a team-oriented mentality and extensive knowledge of vehicle testing, maintenance and repair. Gifted at reading and understanding technical documentation and provides excellent customer service, time management and multitasking abilities.
Overview
16
16
years of professional experience
Work History
BMW Certified Technician
Long Beach Bmw
06.2022 - Current
- Provide exceptional customer service
- Maintain compliance with dealer and manufacturer standards for warranty repair and maintenance actions
- Reduced downtime for clients by quickly diagnosing and resolving technical problems.
- Contributed to workplace safety by adhering to industry standards and conducting thorough inspections.
- communicate with TSARA factory engineers diagnosing complex vehicle repairs, and receive part authorization
- Established efficiency, achieving shop goals and quotas
Master Automotive Technician
THE MD'S BMW & MINI Specialists
08.2019 - Current
- Train, motivate, and coach employees on procedures for completing various types of repairs and maintenance improving performance and skills
- Maintain compliance with shop and manufacturer standards for repair and maintenance actions
- Execute work specified on repair orders with efficiency, delivering excellence and quality
- Demonstrate bumper to bumper engine, electrical, and diagnostic repairs on European specific automobiles with integrity
- Install aftermarket upgrades
- Test drive all serviced vehicles, testing components and systems, using diagnostic tools and special service equipment
- Document customer concern, cause, and correction on repair orders including recommendations
- Report directly to service advisors with recommended service and repairs needed including estimates of time
Lead Automotive Technician
MINI Of Ontario
10.2009 - 08.2019
- Maintain compliance with dealer and manufacturer standards for warranty repair and maintenance actions
- Train and coached 10 junior technicians on procedures for completing various types of repairs and maintenance on all MINI COOPER models
- Attend safety meetings and implement policies with junior team members
- Report technician efficiency, and progress to foreman, and upper management personal
- Test drive with customers explaining service repairs under foreman watch
- Communicate with PUMA factory engineers diagnosing complex vehicle repairs, and receive part authorization
- Diagnose and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning utilizing special software
- Report directly to service advisors with recommended service and repairs needed including estimates of time
- Keep track of special tools and software
- Dispatch work orders distributing sufficiently
- Established efficiency, achieving shop goals and quotas
Lube Technician
Oil Can Henry's
08.2008 - 10.2009
- Managed over 50 cars per day changing oils and filters, checking tire pressure and add fluids when needed
- Respond to all customer inquiries thoroughly and professionally
- Educate customers about brand to incite excitement about company's mission and values
- Keep facilities clean, neat and organized at all times to give areas professional and fresh appeal
Education
Automotive Technology - MINI Step, FORD Accelerated Credential Training,
Universal Technical Institute of California Inc
Rancho Cucamonga, CA01-2008
Skills
- Lead Technician
- Teamwork / Collaboration
- Versatility
- Bilingual (Spanish Speaker)
- Strong Diagnosing Skills
- Technical Abilities
- Detail Oriented
- Customer Communication
- Reliable
- Computer competent
Timeline
BMW Certified Technician
Long Beach Bmw
06.2022 - Current
Master Automotive Technician
THE MD'S BMW & MINI Specialists
08.2019 - Current
Lead Automotive Technician
MINI Of Ontario
10.2009 - 08.2019
Lube Technician
Oil Can Henry's
08.2008 - 10.2009
Automotive Technology - MINI Step, FORD Accelerated Credential Training,
Universal Technical Institute of California Inc
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