Eduardo Bojorquez
Downey,California
Summary
Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations. Helping the team succeed and educating to be professional in every way possible.
Overview
10
10
years of professional experience
Work History
General Manager
Mandala
Downey, CA
04.2024 - 10.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Oversaw product development initiatives from concept through completion stages.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
General Manager
Beso
Downey, California
04.2024 - 10.2024
- Supervised and coordinated the activities of all staff members in a nightclub setting.
- Developed effective strategies to improve customer satisfaction levels.
- Monitored guest behavior, ensured safety regulations were being followed, and handled any disturbances or complaints.
- Implemented new policies and procedures for nightlife operations.
- Scheduled employees for shifts, trained new hires, and conducted performance reviews.
- Negotiated contracts with vendors and suppliers to obtain competitive prices on necessary items.
- Established relationships with local businesses to increase visibility of the nightclub.
- Maintained accurate financial records and managed budgets related to the club's operations.
- Ensured compliance with all applicable laws and regulations pertaining to alcohol service.
- Created marketing plans and campaigns to promote the nightclub's services online or offline.
- Assisted patrons in locating seating arrangements or resolving issues they may have encountered during their visit to the club.
- Coordinated menus, wine lists and allergy options for large events.
- Assigned work to team members and evaluated performance against standards.
- Actively monitored social media accounts promoting upcoming events at the club .
- Organized promotional events such as live music shows, DJs, contests., to attract customers.
General Manager
Proabition Dtla
Los Angeles, California
02.2022 - 02.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Supervised employees through planning, assignments, and direction.
- Designed sales and service strategies to improve revenue and retention.
- Analyzed market trends to inform business decisions and strategies.
General Manager
ProAbition Kitchen & Whiskey Lounge
Riverside, California
02.2021 - 02.2022
- Maintained adherence to health and safety regulations
- Maintained accurate inventories of food, supplies and equipment.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Scheduled staff shifts and monitored labor costs.
- Developed marketing strategies to promote restaurant services.
- Recruited, trained and supervised staff members.
- Provided direction, guidance and motivation to team members.
- Created weekly work schedules according to staffing needs.
- Conducted regular meetings with staff members to discuss operational issues.
- Trained new employees to perform duties.
- Assisted staff by serving food and beverages or bussing tables.
General Manager of Operations
Sal's Forklift
South Gate, CA
01.2015 - 10.2020
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Performed cost analysis for various projects to determine budget requirements.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Managed scheduling, training and inventory control.
Education
High School Diploma -
Warren High School
Downey, CA06-2012
Skills
- Financial Administration
- Sales
- Quality Management
- Customer Retention
- Workflow Planning
- Process Automation
- Employee Scheduling
- Relationship Building
- Team Player
- Leader
- Team Oversight
- Bilingual
- Staffing
- Staff Training and Development
- Motivation
- Time Management
- Communication Skills
- Safety assurance
- Efficient multi-tasker
- Staff Development
- Schedule Management
- Branding
- Advertising and marketing
- Operations Oversight
Languages
English
Professional
Spanish
Professional
Timeline
General Manager
Mandala
04.2024 - 10.2024
General Manager
Beso
04.2024 - 10.2024
General Manager
Proabition Dtla
02.2022 - 02.2023
General Manager
ProAbition Kitchen & Whiskey Lounge
02.2021 - 02.2022
General Manager of Operations
Sal's Forklift
01.2015 - 10.2020
High School Diploma -
Warren High School
Similar Profiles
Jalen GilesJalen Giles
Patient Care Associate at Mandala Healing CenterPatient Care Associate at Mandala Healing Center
Kristie WilliamsKristie Williams
Owner at Mandala Den/ Sacred Cotton LLCOwner at Mandala Den/ Sacred Cotton LLC
Saeed SoltaniSaeed Soltani
Manager at Mandala Cafe and LoungeManager at Mandala Cafe and Lounge
Miguel LopezMiguel Lopez
Sales Manager at Felix ChevroletSales Manager at Felix Chevrolet
Sandra LopezSandra Lopez
Spa Receptionist at The Aesthetics SpotSpa Receptionist at The Aesthetics Spot