Eduardo Briceno
Miami,FL
Summary
Forthright Consultant and Sales Engineer with 23 years providing accurate and concise assessments of ongoing projects and aiding in initial project design. Employ proven analytical techniques to expose weaknesses or flaws in development plans. Experienced at enhancing outcomes by applying evolutionary iteration to quickly deliver exceptional final products.
Innovative Engineer ready to combine established technical guidelines with unique methods to create customized solutions. Adept at developing made-to-order instructions and protocols for each client's unique needs. Veteran of enhancing production and development outcomes through novel application of techniques ideally suited to each scenario.
Overview
24
24
years of professional experience
Work History
Consultant Engineer
Energy Business Corp
07.2011 - Current
- Finalized project plans and obtained approval from clients.
- Designed site inspection work plans for Energy (Generators) industry.
- Consulted with Subject Matter Experts (SMEs) to resolve technical issues that arose during engineering.
- Processed technical feedback reports from production staff, integrating suggestions and reported issues into future engineering tasks.
- Supported project planning and execution efforts relating to technical documentation and process development.
- Reviewed specifications and technical manuals for compliance with ongoing operational goals and conformity to applicable regulations.
- Led complete business transformation projects for our clients, offering solutions based on customer requirements.
- Monitored project activities and verified team adherence to project budget, business standards and regulations.
Operations Manager
BT CONSULTING VENEZUELA
01.2009 - 07.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Increased profit by streamlining operations.
Senior Sales Engineer
Venequip - CATERPILLAR
09.2006 - 12.2008
- Thrived in fast-paced environment, constantly re-prioritized and maintained relentless focus on sales process.
- Investigated competitor technical specifications, product data and industry standards and continually developed knowledge of product offerings.
- Mastered company product line and configured live product and software demonstrations.
- Proposed technical solutions and developed prototypes that addressed customer requirements and generated sales.
- Collaborated with sales and engineering to meet and exceed revenue targets.
- Built relationships through exceptional client service delivery and maintained productive networks to support business development.
- Helped team implement successful sales strategies for complex engineering projects.
Senior Sales Manager
Venequip Curacao - Caterpillar
03.2004 - 08.2006
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Lead Technical Support Engineer
Venequip - CATERPILLAR
05.2002 - 03.2006
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Performed root cause analysis of reported issues to enact corrections.
- Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Traveled with sales engineers on customer site visits to respond to specific technical questions.
Project Engineer
Venequip - CATERPILLAR
03.2000 - 05.2002
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Identified technical risks within managed projects.
- Assisted with cost proposal development and customer presentations.
- Reviewed progress controls for project quality assurance.
- Developed comprehensive engineering documents for all projects.
- Analyzed and interpreted customer requirements to develop engineering solutions.
Education
Bachelor of Science - Electrical Engineering
Universidad Fermin Toro
Venezuela09.1999
Skills
- Logistical Planning
- Problem Resolution
- Electrical Engineering
- Knowledge of Modeling Software
- Technical Specification Analysis
- Value Engineering
- Cost Estimates
- Latin America Business Expertise
- Excellent Sales Skills for LATAM Market
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Consultant Engineer
Energy Business Corp
07.2011 - Current
Operations Manager
BT CONSULTING VENEZUELA
01.2009 - 07.2011
Senior Sales Engineer
Venequip - CATERPILLAR
09.2006 - 12.2008
Senior Sales Manager
Venequip Curacao - Caterpillar
03.2004 - 08.2006
Lead Technical Support Engineer
Venequip - CATERPILLAR
05.2002 - 03.2006
Project Engineer
Venequip - CATERPILLAR
03.2000 - 05.2002
Bachelor of Science - Electrical Engineering
Universidad Fermin Toro
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