Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Training
Additional Experience
Work Availability
Timeline
Generic
Eduardo Camacho

Eduardo Camacho

Lakeland,FL

Summary

Professional with robust experience in time management and team oversight. Proven track record in optimizing schedules and workflows to ensure timely project completion and operational efficiency. Strong emphasis on team collaboration, adaptability, and achieving results in dynamic environments. Skilled in resource allocation, conflict resolution, and process improvement, consistently driving performance and reliability.

Overview

18
18
years of professional experience
1
1
Certification

Work History

PT Supervisor

United Parcel Service (UPS)
09.2022 - Current
  • Oversaw daily operations to ensure timely dispatch of packages and maintain service quality.
  • Developed and implemented process improvements to enhance efficiency in package sorting and delivery.
  • Trained and mentored new staff on operational protocols and safety standards, fostering a collaborative work environment.
  • Monitored performance metrics to identify areas for improvement and drive operational excellence within the team.
  • Conducted regular safety audits to ensure compliance with company policies and reduce workplace incidents.
  • Analyzed workflow processes, recommending adjustments that improved turnaround times for package handling.
  • Collaborated with management to align team objectives with organizational goals, enhancing overall productivity.
  • Reduced overtime costs by closely monitoring employee work hours and adjusting schedules accordingly.
  • Improved overall operational efficiency with effective delegation of tasks among team members.
  • Enhanced team productivity by implementing efficient time management strategies.
  • Developed a comprehensive training program to support new hires in understanding their roles and responsibilities.
  • Established clear expectations regarding punctuality and attendance policies for all employees, fostering a culture of accountability within the organization.
  • Streamlined the scheduling process, resulting in a more organized workflow for employees.
  • Continuously monitored workload distribution and adjusted assignments as needed to maintain optimal productivity levels among team members.
  • Conducted regular performance evaluations for team members, providing constructive feedback to promote professional growth.
  • Resolved employee scheduling conflicts in a timely manner, minimizing disruptions to workflow and project timelines.
  • Established open lines of communication with staff members, promoting a collaborative environment where employees felt comfortable discussing concerns or suggestions related to work hours and scheduling.
  • Served as a subject matter expert on labor law compliance matters related to employee work hours, breaks, and overtime regulations.
  • Maintained accurate payroll records, ensuring prompt and correct payment for all staff members.
  • Proactively identified potential bottlenecks in project timelines and implemented solutions to ensure deadlines were consistently met or exceeded.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Completed payroll accurately and timely to meet employee expectations.
  • Tracked employee vacation, sick and personal time.
  • Processed timecards and payroll data for team of employees.

Insurance Broker

Lincoln Heritage Final Expenses
01.2019 - 03.2023
  • Build strong client relationships by providing consultative sales presentations focused on insurance needs, including presenting research on competitive products and presenting Lincoln Heritage products as key solutions to client needs. Ensured effective decision-making by analyzing risk factors.
  • Key Accomplishments:
  • Demonstrated astute attention-to-detail by assisting clients with robust documentation processes.
  • Sharpened negotiation skills when presenting payment arrangements and renewing lapsed policies.
  • Proved skills in project/account management by managing claims from initiation through conclusion.
  • Developed tailored insurance solutions for clients, enhancing satisfaction and retention.
  • Conducted comprehensive policy reviews to ensure compliance with regulatory standards.
  • Educated clients on final expense options, fostering informed decision-making.
  • Negotiated terms and coverage options with underwriters, streamlining approval processes.
  • Analyzed market trends to identify opportunities for product development and differentiation.
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Evaluated accuracy and quality of data entered into agency management system.
  • Met with prospective customers and business owners in homes, businesses, and other settings.
  • Called potential clients to set up appointments according to mutual availability.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.

Amazon Seller

Snore Quiet
01.2017 - 05.2021
  • Assessed market trends and gather information and analysis to penetrate product market. Focus in strong customer service and reviews which lead to repetitive orders and drive more sales. Generated reports detailing sales trends and product performances and used information to asses and growth.
  • Key Accomplishments:
  • Increased unit sales by 650% from April 2016 to 2019
  • Improved merchandising and advertising strategies.
  • Improved supplier and freight forwarders negotiations, maximizing profits.
  • Created private label branding and web page.
  • Developed and maintained strong customer relationships to enhance sales effectiveness.
  • Conducted market analysis to identify opportunities for product promotion and sales growth.

Territory Sales Representative

Wise Safety & Environmental
01.2015 - 01.2018
  • Managed accounts within the sate of Florida, providing safety and environmental sales and auditing services to pharmaceutical, manufacturing, hospital, government, construction, HVAC, food and beverage, laboratory, utility, and other corporate and industrial clients.
  • Key Accomplishments:
  • Fostered strong relationships with customers while driving sales growth by providing key product knowledge and industry information, maintaining strong understanding of changing OSHA and EPA regulations.
  • Built enduring relationships with buyers, facility engineers, maintenance engineers, and EHS managers.
  • Increased customer base by 60% while securing three major contracts for $1.1MM+.
  • Executed territory management strategies to optimize sales performance and market penetration.
  • Developed and maintained strong relationships with key clients to enhance customer satisfaction and retention.

Account Manager

Aramsco, Inc.
01.2008 - 01.2015
  • Opened new and served existing accounts across island's South and West territories, providing services to healthcare, manufacturing, government, construction, food and beverage, utility, and other customers, demonstrating strong knowledge of product and relevant state/national requirements.
  • Key Accomplishments:
  • Maintained strong relationships with buyers, facility engineers, maintenance engineers, and EHS Managers.
  • Increased sales on territory of $700K to $1.6K annually.
  • Managed client relationships to ensure satisfaction and retention.
  • Developed strategic account plans to align with customer needs.
  • Identified at-risk accounts through diligent monitoring and analysis, implementing retention strategies to prevent churn.
  • Increased upsell opportunities with strategic account reviews, identifying and addressing client needs.
  • Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
  • Built relationships with customers and community to promote long term business growth.

Education

Insurance Agent - Insurance

Florida Department of Financial Services
Lakeland, Fl
04-2018

Certified Technician - Digital Electronics & Computer Technology

University of Mayaguez Campus
Mayaguez, PR

Certified Electrician - Trade

Colegio Technico De Electricida
Ponce, PR

Automotive A/C Technician - Trade

University of Mayaguez Campus
Ponce, PR

Skills

  • Strategic sales professional with more than 15 years of experience achieving and exceeding goals through creative problem solving, team development, and application of business acumen Analytical and results-oriented, with a keen ability to identify and capitalize on opportunity
  • — Areas of Key Emphasis —
  • Account Management
  • Prospecting & Closing
  • Negotiation
  • Territory Management
  • Consultative Selling
  • Client Retention
  • Strategic Planning
  • Customer Service
  • Exceeding Revenue Goals
  • Mentoring staff
  • Time management expertise
  • Efficiency optimization
  • Delegation

Accomplishments

  • Increased customer base by 60% as territory manager for the entire state of Florida, building strong relationships with a wide range of industry professionals across healthcare, construction, food/beverage, etc.
  • Drove increase of $700K to $1.6K+ annually by implementing unique sales strategy for Aramsco in Puerto Rico.
  • Recognized for building strong customer relations across organizations and industries throughout career. Significant technical experience and training, with proficiency in a wide range of computer systems.
  • Keen ability to apply solution-selling, consultative sales, and other sales techniques in various industries, while at the same time demonstrating industry knowledge.

Certification

  • 2019 – Life Including Var Annuity & Health
  • 2019 – Burglar Alarm System Agent
  • 2019 – Fire Alarm System agent
  • 2008 – OSHA 30-Hour
  • 2008 – Respiratory Fit Tester – 3M
  • 2003 – HVAC Technician
  • 2001 – Electrician

Languages

Spanish
Native or Bilingual

Training

  • 24 Hour Solution-Based Selling Skills – Texas A&M University
  • Solution Based Seals Process – Texas A&M University
  • WIN WIN Purchasing Negotiation – Brian G. Long, Ph. D, CPM
  • Working as a Team – Eng. Eduardo M. Arroyo
  • Spin Selling – Neil Rackham
  • The Big STIC
  • Shortening the Selling Cycle – Jim Kasper
  • Priority Management

Additional Experience

  • Owner, Industrial Response & Service, Inc., 2005 to 2008
  • Outside & Inside Sales Professional, Motion Industries, 2003 to 2005
  • Adhesive & Sealant Specialist, Henkel-Loctite, 2000 to 2002
  • Outside Technical Sales, EIS / COM-KYL INC., 1998 to 2000

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PT Supervisor

United Parcel Service (UPS)
09.2022 - Current

Insurance Broker

Lincoln Heritage Final Expenses
01.2019 - 03.2023

Amazon Seller

Snore Quiet
01.2017 - 05.2021

Territory Sales Representative

Wise Safety & Environmental
01.2015 - 01.2018

Account Manager

Aramsco, Inc.
01.2008 - 01.2015

Insurance Agent - Insurance

Florida Department of Financial Services

Certified Technician - Digital Electronics & Computer Technology

University of Mayaguez Campus

Certified Electrician - Trade

Colegio Technico De Electricida

Automotive A/C Technician - Trade

University of Mayaguez Campus

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