Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Eduardo Cardenas

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Brands
Chicago, IL
06.2021 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Organized and restocked supplies to support operations and team productivity.
  • Resolved customer complaints in a professional manner.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Took orders from patrons and input selections into store computer system.
  • Drove team success by quickly completing assigned tasks.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Explained current promotional information and items to patrons.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Senior Sales Associate

AutoZone
Chicago, IL
07.2023 - 12.2023
  • Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
  • Operated point of sale equipment and returned cash, coin, payment cards and receipts to clients.
  • Participated in strategic planning meetings related to company objectives and goals.
  • Educated junior associates on sales plans, personal goals and incentives to motivate them.
  • Built and maintained new and established client relationships with exceptional communication, personalized interactions and friendly attentive service.
  • Developed and implemented strategies to increase sales volume.

Key Holder

Advanced Auto Parts
Chicago, IL
08.2022 - 06.2023
  • Managed key holder responsibilities such as opening and closing the store, setting alarms.
  • Provided customer service including cashiering, merchandising and restocking shelves.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Verified accuracy of register tills at beginning and end of shift.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Assisted in general housekeeping to maintain store image.
  • Assisted customers with product selection and resolving complaints.
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
  • Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.

Education

High School Diploma -

Hubbard High School
Chicago, IL
06-2022

Skills

  • Customer Service
  • Drive-Thru Operations
  • Customer Engagement
  • Integrity and Honesty
  • Visual Communication
  • Flexible Schedule
  • Initiative and Self-Motivation
  • Cash Handling
  • Store Opening and Closing
  • Time Management
  • Positive Company Representation

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Senior Sales Associate

AutoZone
07.2023 - 12.2023

Key Holder

Advanced Auto Parts
08.2022 - 06.2023

Crew Member

Dunkin' Brands
06.2021 - Current

High School Diploma -

Hubbard High School

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Eduardo Cardenas