Eduardo Carrillo Tapia
Dover
Overview
4
4
years of professional experience
Work History
General Merchandiser/Presentation
Target
Rockaway
11.2021 - Current
- Lead over 100 hours of department transitions while ensuring exceptional customer service and operational accuracy.
- Execute cohesive merchandising strategies and guest-ready presentations that drive sales and elevate the customer experience through detail and adaptability.
Specialist
Apple
Rockaway
07.2024 - 07.2025
- Sustained high performance scores across three consecutive quarters (96% overall, 95% current) through 160 surveys by continuously engaging, customizing, and delivering solutions that elevate customer journey.
- Contributed over $420K in revenue, including over $45K in business solutions, by multitasking and supporting multiple customers in a fast-paced, team-driven environment.
- Mentored team members and shared customer strategy insights, driving a 97% satisfaction rate from 40+ surveys, and strengthening team alignment in the Product Zone.
Education
Marketing
Seton Hall University
South Orange, NJ05-2027
Business Administration
County College of Morris
Randolph Township, NJ05-2025
Skills
- Microsoft Office Suite
- Microsoft Excel
- Google Workspace
- Canva
Volunteer Experience
- Lead and mentor 40+ high school students, facilitating career exploration, college readiness, and development workshops
- Collaborate with students to plan, strategize, and market community service projects that create meaningful impact.
Languages
Spanish
Native/ Bilingual
Accomplishments
- Dover Community Leadership Award
- Dean's Lists
- Education Opportunity Fund Student of the Year Award
Affiliations
- Social Media Marketer, Dover Soccer
- Sports Analyst and Discussion
- Engage and Learn on Online Courses
Timeline
Specialist
Apple
07.2024 - 07.2025
General Merchandiser/Presentation
Target
11.2021 - Current
Marketing
Seton Hall University
Business Administration
County College of Morris
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