Proven in enhancing dining experiences at JW Marriott through meticulous cleanliness and swift table turnover, I excel in time management and team collaboration. My proactive approach improved seating efficiency by 80%, showcasing my ability to blend hard skills like cleaning and sanitizing with the soft skill of clear communication for peak operational performance.
Hi, I’m
Eduardo Castro
Indio,CA
Summary
Work History
JW Marriott
Busser
Job overview
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Assisted servers in providing efficient service for improved guest experiences.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Supported team members with additional tasks, promoting a positive work environment.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Streamlined communication between kitchen and serving staff to enhance overall efficiency during busy periods.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
- Improved waste management practices by effectively sorting and disposing of trash and recycling materials.
- Improved team efficiency with proactive assistance in dishwashing and kitchen prep tasks.
- Supported waitstaff in delivering prompt service, helping to manage customer queries and requests efficiently.
- Assisted in inventory management, ensuring adequate supplies of cleaning materials and tableware were available.
- Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
- Maintained welcoming restaurant atmosphere, contributing to positive customer experiences by keeping dining area neat.
- Ensured timely availability of clean dishes for kitchen staff to maintain uninterrupted service.
- Facilitated smooth dining experience, promptly addressing spills and hazards to prevent accidents.
- Enhanced dining area cleanliness and customer satisfaction by swiftly clearing and resetting tables.
- Reduced wait times for seating, efficiently managing flow of guests during peak hours.
- Maintained well-stocked and organized busser station, ensuring quick access to cleaning supplies and tableware.
- Collaborated with kitchen team to expedite food orders, ensuring hot and fresh meals were served.
- Enhanced customer service by quickly providing clean and well-organized tables ready for new guests.
- Supported team-oriented environment, assisting colleagues during high-volume periods to maintain service standards.
Fourtunes
Busser/food Runner/ Expo
Job overview
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted with bussing tables and cleaning up spills.
- Provided attentive service and proactively assessed guest needs.
Mastros Restaurants
Dishwasher
Job overview
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
Mi Lindo Sinaloa
Security Supervisor
Job overview
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
Education
Indio High School81750 Ave 46, Indio, CA 92201
Dipo
06.2018
University Overview
Skills
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Team collaboration
- Safety awareness
- Resourcefulness
- Professional appearance
- Cleanliness maintenance
- Food running
- Workplace safety
- Performance improvement
- Strategic planning
Languages
English Spanish
Full Professional
Timeline
Busser
JW Marriott
Busser/food Runner/ Expo
Fourtunes
Dishwasher
Mastros Restaurants
Security Supervisor
Mi Lindo Sinaloa
Indio High School
Dipo
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