EDUARDO CORTES
Moreno Valley,CA
Summary
Experienced with surveillance techniques to monitor and prevent theft. Utilizes investigative skills to identify and resolve security breaches efficiently. Strong understanding of risk management and compliance, ensuring safe and secure environment for staff and customers.
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
12
12
years of professional experience
Work History
Asset Protection Associate
Sam's Club Distribution Center
Perris, CA
10.2021 - Current
- Enhanced facility safety through proactive adherence to safety standards and procedures, resulting in a safer working environment. Achieved compliance with forklift spotting procedures during safety sweeps, contributing to operational efficiency. Improved hazardous material handling processes, minimizing risks associated with improper disposal. Elevated safety culture by reporting unsafe situations to management, leading to timely corrective actions. Strengthened facility security by actively observing and communicating suspicious activity, aiding in prompt investigations. Maintained thorough documentation to support safety compliance and effectively executed emergency response procedures, ensuring preparedness.
- Conducted thorough security audits to identify vulnerabilities and mitigate risks.
- Implemented loss prevention strategies leading to reduced inventory shrinkage.
- Trained new associates on safety protocols and asset protection procedures.
- Monitored surveillance systems to detect suspicious activities and prevent theft.
- Collaborated with management to develop effective emergency response plans.
- Analyzed incident reports to improve operational processes and reduce future occurrences.
- Led team meetings focused on enhancing awareness of security policies and best practices.
Mission Control Operator
Walgreens Distribution
Moreno Valley, CA
04.2018 - 10.2021
- Oversaw operation and maintenance of all primary and secondary warehouse systems. Coordinated daily workflow and work releases to optimize operational efficiency. Documented incidents and communicated work progress to senior management to enhance production quality. Supervised departmental activities to ensure seamless workflow across all functions. Guided operators in troubleshooting and resolving issues promptly. Took initiative to develop expertise in system electronics maintenance and repair, focusing on sensors and wiring. Studied mechanical systems, including conveyor ports and hydraulic lines, to enhance operational knowledge.
- Operated and monitored automated systems to ensure efficient product flow
- Collaborated with team members to troubleshoot equipment issues promptly
- Trained new operators on safety protocols and operational procedures
- Led team in executing daily operational tasks while maintaining safety standards
- Implemented process improvements that enhanced workflow efficiency
- Analyzed performance metrics to identify areas for operational enhancement
- Developed systems to expedite production and cut costs by 7%.
Security Officer (Supervisor)
Level 9 Security Services
Pico Rivera, CA
01.2015 - 04.2018
- Oversaw security operations at multiple contract sites, ensuring protection of assets and personnel. Delegated responsibilities to team members, optimizing staff schedules and task assignments within designated areas. Addressed security incidents swiftly, employing effective conflict resolution strategies while adhering to legal protocols.
- Supervised security personnel, ensuring adherence to protocols and operational standards.
- Conducted regular site inspections to identify vulnerabilities and enhance safety measures.
- Developed training programs for new security officers, improving team performance and compliance.
- Coordinated incident response efforts, collaborating with law enforcement and emergency services.
- Implemented access control procedures to safeguard premises and sensitive areas effectively.
- Analyzed security reports, identifying trends to inform strategic decision-making and resource allocation.
- Led investigations into security breaches, developing actionable recommendations for future prevention strategies.
- Facilitated communication between management and security staff, fostering a collaborative work environment.
- Supervised a team of security officers, ensuring adherence to company policies and maintaining high morale among staff members.
- Maintained accurate records of employee schedules, time off requests, and overtime hours worked by security officers under my supervision.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Tool Rental Associate
Home Depot
Redlands, CA
11.2014 - 04.2015
- My tasks were to rent out tools to customers and educate them if they did not know how to operate and maintain tools. Another responsibility was to be on call whenever a customer ran into an issue while operating the tool and assist them. As well as maintain the department clean and operational along with the tools on display. One major responsibility I had was to fix and maintain tools that are out for rental for the customers call and upon return.
- Inspected and tested tools to locate worn and damaged parts and malfunctions.
- Supported overall store success by assisting with additional tasks as needed, including stocking shelves, merchandising displays and conducting general maintenance activities.
- Developed proficiency across a wide range of rental tools types and brands through hands-on experience with daily operations.
- Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
Education
High School Diploma -
Vista Del Lago High School
Moreno Valley, CA01-2012
No Degree - Civil Electrical Engineering
Moreno Valley College
Morongo Valley, CA01-2013
Skills
- Practical mechanical knowledge
- Electrical Engineering
- Automotive Engineering
- Software programming expertise
- Global logistics specialist
- Proficient in Dematic systems
- BIOS Configuration
- Computer Networking
- Fast Paced Learner
- Self-directed
- Team Player
- Hyper Motivated
- Strategic planner
- Flexible
- Critical Thinking
- Problem Solving
- Detail-oriented
- Inventory control
- Loss prevention
- Customer support
- Emergency response planning
- Process implementation
- Risk management
- Inventory management
- Time management
- Data entry
- Scheduling
- Data inputting
- Office administration
- File management
- Administrative support
- Schedule management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Asset Protection Associate
Sam's Club Distribution Center
10.2021 - Current
Mission Control Operator
Walgreens Distribution
04.2018 - 10.2021
Security Officer (Supervisor)
Level 9 Security Services
01.2015 - 04.2018
Tool Rental Associate
Home Depot
11.2014 - 04.2015
High School Diploma -
Vista Del Lago High School
No Degree - Civil Electrical Engineering
Moreno Valley College