Seeking a position in which I can demonsrrate my ability to handle challenging tasks.
Overview
3
3
years of professional experience
Work History
Assistant Manager
dd’s Discount
Maywood, CA
06.2020 - 12.2022
Ensured compliance to company polices and procedures by making sure associates were following process and were on task
Ensured all operational tasks were completed in a timely manner to facilitate the optimal running of our store
Created a schedule ensuring all positions are staffed per the demand while remaining within the store budget
Hired efficient employees for multiple jobs in the store by observing potential candidates on company portal, conducting interviews, and facilitating their training through weekly check-ins.
Managed customer service inquiries and complaints in a timely manner.
Analyzed reports on sales trends, inventory levels, and financial data to see wins and possible areas of improvement.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Area Supervisor
DD's Discount
Maywood, CA
06.2020 - 08.2021
Developed and maintained a positive working environment for all staff members.
Education
Bachelor of Arts - Psychology
CSULA
Los Angeles, CA
12-2024
Associate of Arts - Psychology
Cerritos College
Norwalk, CA
05-2022
Skills
Money Handling: (Register/Preparing Deposit)
Merchandising Inventory
Communicating Standards and expectations effectively
Handling difficult situations with associates and clients